- Primarily work directly with suppliers to ensure Contact Center staffing obligations are fulfilled.
- The selected candidate will monitor, report, and analyze intraday performance by business unit to ensure key performance indicators are met across the Global Enterprise and in an efficient manner.
- The position will be responsible for monitoring and communicating from a Global Contact Center perspective. This role will utilize workforce management tools and reporting to make decisions regarding staff management at each location to ensure service performance objectives, occupancy, and allocation targets are being met.
- Communication with supplier management, Business Performance Leads, as well as executive leadership is a key function of the job.
- The Global Command Center Coordinator is an extension of typical workforce management, with an emphasis on staff management.
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Call Center Coordinator
3 weeks ago
ektello Warren, United StatesGlobal Command Center Coordinator (Call Center) · About the Customer Experience Global Command Center: · The Global Command Center oversees and monitors contact center and system performance for the clients Connected and Customer/Dealer Services with the priority of ensuring be ...
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Call Center Coordinator
3 weeks ago
ektello Warren, United StatesGlobal Command Center Coordinator (Call Center) · About the Customer Experience Global Command Center: · The Global Command Center oversees and monitors contact center and system performance for the clients Connected and Customer/Dealer Services with the priority of ensuring be ...
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Call Center Coordinator
5 days ago
blueStone Staffing Solutions Warren, United StatesLocation: Warren, MI · Type: Contract · Job #10339 · Salary: $ $24.00 Per Hour · Apply Now · Are you an experienced Call Center Coordinator looking for the right company to call "home"? · Look no further · Our client is a Fortune 500 automotive company seeking an experienc ...
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Call Center Support Coordinator
2 weeks ago
METRO PHYSICAL & AQUATIC THERAPY Garden City, United States: · Metro PT is looking for a **_Temp to Perm full-time_** Call Center Support Coordinator. Under the supervision of the Call Center Supervisor, he or she will assist in our commitment to provide our patients with a stellar patient experience by ensuring the highest quality and c ...
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Global Command center Coordinator
3 weeks ago
ICONMA Warren, United StatesPrimarily work directly with suppliers to ensure Contact Center staffing obligations are fulfilled. · The selected candidate will monitor, report, and analyze intraday performance by business unit to ensure key performance indicators are met across the Global Enterprise and in a ...
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Global Command Center Coordinator
2 weeks ago
ektello Warren, United StatesJob Description · Global Command Center Coordinator · About The Customer Experience Global Command Center · The Global Command Center oversees and monitors contact center and system performance for the clients Connected and Customer/Dealer Services with the priority of ensurin ...
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Community Center Coordinator
2 weeks ago
The Salvation Army Central Territory Detroit, United StatesJob Description · Position Summary: The Community Center Coordinator will be responsible for developing and implementing programs for youth and adults which will benefit their emotional, physical and spiritual health. He/she will work to develop volunteer and employee leaders to ...
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Community Center Coordinator
2 weeks ago
The Salvation Army Central Territory Detroit, United StatesJob DescriptionPosition Summary: The Community Center Coordinator will be responsible for developing and implementing programs for youth and adults which will benefit their emotional, physical and spiritual health. He/she will work to develop volunteer and employee leaders to wor ...
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Community Center Coordinator
1 week ago
The Salvation Army Detroit, United States Part timeJob Description · Position Summary: The Community Center Coordinator will be responsible for developing and implementing programs for youth and adults which will benefit their emotional, physical and spiritual health. He/she will work to develop volunteer and employee leaders to ...
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Call Center Coordinator
4 weeks ago
ektello Warren, United StatesGlobal Command Center Coordinator (Call Center) · About the Customer Experience Global Command Center: · The Global Command Center oversees and monitors contact center and system performance for the client's Connected and Customer/Dealer Services with the priority of ensuring bes ...
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Program Coordinator
3 weeks ago
Crimson Solutions State Line City, United StatesHere, people work who want to make a difference. · We are committed to a variety of topics. Together, we shape State Line City for our citizens and support them in various life situations. It is important to us to keep up with the times: we create modern working conditions so tha ...
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Call Center Support Coordinator
1 week ago
Metro Physical & Aquatic Therapy Garden City, United States Full timeJob Type · Full-time · Description · Metro PT is looking for a Temp to Perm full-time Call Center Support Coordinator. Under the supervision of the Call Center Supervisor, he or she will assist in our commitment to provide our patients with a stellar patient experience by ensur ...
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Program Coordinator, Family Center
4 days ago
Samaritas Westland, United StatesPosition Details: · Do you have Program Coordinator experience? · Welcome to Samaritas Nation · Samaritas is a Michigan-based human service organization that connects people with families and communities, empowers them to live their fullest life possible, and creates a ripple ...
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Collision Center Parts Coordinator
2 weeks ago
Cole Valley Auto Warren, United States Full timeCollision Center Parts Coordinator · Cole Valley Motor Company in Warren is looking for an energetic, experienced individual who can contribute to our continued growth. If you would like to work for a family-owned, operated and most well-respected operation in the Area, then appl ...
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Contract and Controlling Clerk
3 weeks ago
SilverTech Fraser, United StatesWe are currently seeking a clerk for contract and controlling (m/f/d) for our department "Customer and Product Management". The position can be based at our offices in Gießen, Darmstadt or Kassel. This is a full-time position, which can also be divided into part-time if desired. ...
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Collision Center Parts Coordinator
2 weeks ago
Cole Valley Auto Warren, United States Full timeCollision Center Parts Cooridinator · Cole Valley Motor Company in Warren is looking for an energetic, experienced individual that can contribute to our continued growth. If you would like to work for a Family owned, operated and most well-respected operation in the Area, then ap ...
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Patient Accounts Manager
1 week ago
CGH Medical Center Sterling, United StatesShift · Days, Salaried · Scheduled Weekly Hours · 40 · POSITION PURPOSE: · Oversees the daily operations and strategy of CGH Medical Center's business office functions, including ensuring timely and accurate completion of billing, collections, cash posting and customer service. I ...
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Dispatcher (Avtech)
2 weeks ago
Maximus Global Services Sterling, United States**Summary/Objective** · ***The Control Center Dispatcher/Scheduler oversees and controls the wheelchair operation and assures wheelchair agents are directed to flights in the most efficient manner. This position assures proper information is properly communicated between clients ...
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Emt - Basic (Prn)
1 week ago
CGH Medical Center Sterling, United StatesShift · As Needed · Scheduled Weekly Hours · 4 · POSITION PURPOSE: · Provide pre-hospital care in both the emergency and non-emergency setting to include but not limited to: emergency calls, local and long-distance transfers. Works closely with customers to coordinate, schedule a ...
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Dceo Facility Manager, Dcc Communities
3 weeks ago
Amazon Data Services, Inc. Sterling, United StatesHigh School or Secondary school Diploma. · - 5+ years of relevant work experience in a data center, other critical environment, or Technical (Military/Trade) experience. · - 5+ years experience re: understanding of the electrical or mechanical systems involved in critical data ce ...