- Administratively support Client Services Director and/or team with client paperwork Generate/Review and Distribute critical internal/external facing reports critical to decision making process
- Work and resolve service tickets submitted by Quick Box Clients based on the impact to the business
- Provide excellent service and maintain client satisfaction through critical problem solving and decision-making skills
- Scan and email official correspondence from Government and Private entities
- Serve as back-up to the Client Services team when needed, which includes answering all incoming calls for Account Managers, route calls to the appropriate employee, and distribute messages as needed
- Answer inbound calls from clients and customers
- Other administrative duties as required and assigned
- High school diploma or GED
- Quick/Critical Thinker with the ability to think on your own
- Strong computer and word processing skills, including Microsoft Word, Excel, and PowerPoint
- Works well in Team environments
- Willing to contribute ideas and feedback
- Ability to learn on the go and pickup processes while in flight
- Dependable and Punctual
- Ability to clearly communicate with all levels of employee
- Extremely Organized but able to adapt at will
- Ability to lift 50lbs
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Client Services Administrator - Denver, United States - Quick Box
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Description
Job Description:
Quick Box Fulfillment is looking for a Client Services Administrator to help with day to day tasks within the Client Services team.
As part of the team you will be responsible for communicating to C level employees both within Quick Box and our Clients.
This is a Full-Time position 8:30am to 5pm MST Monday through Friday.This is a great opportunity for someone looking to join a growing company focused on providing fast, friendly and accurate service.
The diverse backgrounds of our management and ownership team will provide exposure to multiple facets of business and fulfillment/warehousing.Essential Duties & Job Functions:
Pay Rate:
$24.00/hr
Benefits:
Medical/Dental/Vision Insurance, 401k program
Schedule:
Mon-Fri 8:30AM-5:00PM
How to apply:
Hiring ongoing until filled. Apply here, online at
Requirements
Job Qualifications Mandatory:
Preferred Qualifications:
1) Associates, Bachelor's Degree or equivalent work experience preferred
2) Experience with Customer Relationship Management (CRM) software preferred
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