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    Bilingual Service Administrative Assistant - Denver, United States - Aston Carter

    Aston Carter
    Aston Carter Denver, United States

    3 weeks ago

    Default job background
    Contract to Regular
    Description

    Description

    Service Admin role will be fast paced, yet very repetitive work.

    Typical Day:

    Will open/unlock the store and get the front organized for customers

    In the back shipment receiving/parts room, will line up tools that need to be checked in to be fixed by the Technicians

    FedEx will stop by throughout the day (multiple times) to drop off parts for the tools that need to be fixed or drop off tools that need to be fixed - this person will receive parts and enter them into inventory system

    Drop off the invoice paperwork to the technician to verify the correct parts have arrived

    Customers can walk in at any point during the day at will call to check in their tools or for pick up, this person will assist the customer, document their needs, talk through the issues, and take any tools that need to be fixed (could be anywhere from 10-20 customers/day)

    Organization of the parts room

    Will answer phone calls throughout the day, and call customers when tools are ready to be picked up (5-10 calls/day)

    Could be lifting 50 lbs by themselves (but can always ask for help if they cannot lift it)

    Will be on their feet most of the day

    Skills & Qualifications

    MUST HAVE:

    -Bilingual in Spanish - verbal, just needs to be able to have a conversation in Spanish with the customers (80% of clients are bilingual)

    -Intermediate skills with Microsoft Office - Outlook, Excel, and Word (i.e. making a spreadsheet to make things easier for them)

    1+ year of customer service experience - can come from a retail background (Call Center backgrounds may not be as successful in this role)

    -Someone who is: punctual, reliable, self-starter, needs minimal supervision, organized, and has great customer service skills

    -Someone who is comfortable being on their feet for most of the shift

    NICE TO HAVE:

    -Previous parts or tools experience

    About Aston Carter:


    Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

    At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

    Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions.

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

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