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    Manager, CRM and Integration - Santa Clarita, United States - Carnival Corporation & plc

    Carnival Corporation & plc
    Carnival Corporation & plc Santa Clarita, United States

    2 weeks ago

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    Description
    Job Description

    One of the best-known names in cruising, Princess is the world's leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe.

    We give our guests the Medallion Class experience others simply can't. The Love Boat promises something for everyone.

    We're looking for an amazing Manager, CRM & Integration to fill this role, which is based in our Santa Clarita office.

    You'll be responsible for implementing new software and expanding the team to support necessary skillsets.

    You'll provide technical mentorship to ensure development cycles maintain pace and accuracy, as well as creating and maintaining technical documentation.

    You'll ensures appropriate cross-training and technical support is in place for all team positions.

    You'll work closely with business stakeholders, vendors, and other IT teams to provide communication and transparency of team efforts and challenges.

    Here's a summary of what Princess is looking for in itsCRM & Integration Manager. Is this you?
    Responsibilities
    Provide technical leadership and large-scale development in CRM and Integration tracks
    Mentor employees on software, processes, and best practices
    Recognize business needs and improve applications to provide user friendly, efficient interfaces and solutions that boost productivity
    Maintain data integrity and governance processes
    Ensure applications, processes, and systems are security and privacy compliant
    Manage backlog of enhancements with Agile development process
    Provide system and business knowledge, including upgrade recommendations
    Coordinate development efforts with outside vendors

    Requirements
    Bachelor's Degree
    Minimum 5 years exp leading IT teams
    Minimum 5 years exp in Salesforce development
    Minimum 2 years exp in Mulesoft development
    Coordination of parallel development tracks with vendors and internal initiatives
    Solid communication skills with business stakeholders and execs
    Experience in leading a CRM environment
    Strong leadership skills in a fast-paced development environment
    Strong history of creating and enforcing governance principles
    Experience in migrating into new Salesforce and Mulesoft deployments
    Must be legally authorized to work in the United States. Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-1B status).
    Please note that this position is Hybrid, based in our Santa Clarita or Fort Lauderdale offices.
    What You Can Expect
    Cruise and Travel Privileges for You and Your Family
    Health Benefits
    401(k)
    Employee Stock Purchase Plan
    Training & Professional Development
    Tuition & Professional Certification Reimbursement
    Rewards & Incentives

    Base Salary Range:
    $105,200.00 to $142, The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and experience uniquely.
    Our Culture... Stronger Together

    Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees.

    Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at:

    Princess is an equal-opportunity employer.

    All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

    Americans with Disabilities Act (ADA)
    Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact
    #PCL

    #J-18808-Ljbffr
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