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    Assistant Manager - Waynesboro, United States - SONIC Drive-In

    SONIC Drive-In
    SONIC Drive-In Waynesboro, United States

    3 weeks ago

    Sonic Drive-In background
    Description
    JOB DESCRIPTION

    POSITION: Assistant Manager

    IMMEDIATE SUPERVISOR: General Manager/Operating Partner

    STATUS: Nonexempt

    POSITION SUMMARY: This position assists with the leading and managing of the drive-in's operations and employees during an assigned shift.

    ESSENTIAL JOB DUTIES:

    Train, manage, direct, coach, lead, and assign drive-in employees during shift

    Lead and manage drive-in operations during shift to provide an optimal guest experience

    Manage staffing levels during shift

    Perform opening and/or closing duties

    Handle and properly escalate guest issues/concerns during shift

    Handle and properly escalate employee issues/concerns

    Monitor and manage the drive-in's food, labor, paper, and inventory during shift to maximize cost-control, operational efficiency, quality standards, and customer service

    Assist with preparation and maintenance of drive-in records

    Comply with and enforce all company policies, procedures, and operational standards

    Ensure compliance with all applicable federal, state, and local laws

    Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as necessary during shift to meet operational standards

    Perform regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards

    Regular attendance

    ADDITIONAL DUTIES:

    Move and stock food product weighing up to 50 pounds

    Perform other job-related duties as assigned or required

    TIME/SHIFT EXPECTATIONS: Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays

    QUALIFICATIONS AND JOB REQUIREMENTS:

    Experience

    At least six months of restaurant management experience or one year of retail management experience

    Experience running a restaurant shift without supervision

    Knowledge/Skills

    General restaurant or retail knowledge

    Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO laws, etc.)

    Knowledge of federal, state, and local health and safety laws and regulations

    Basic computer, math, and reading skills

    Effective verbal and written communication skills

    Problem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

    WORK ENVIRONMENT: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions.

    "You are applying for work for a franchisee of Sonic, not Sonic Corporate, or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."

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