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Technical Service - Sunnyvale, United States - Dupont
Description
En DuPont, trabajamos en cosas que importan, ya sea en proporcionar agua limpia a más de mil millones de personas en el planeta, producir materiales esenciales en los dispositivos tecnológicos cotidianos (desde smartphones hasta vehículos eléctricos) o proteger a los trabajadores de todo el mundo.
Si deseas ser parte de una empresa multindustrial líder que ofrece soluciones sostenibles que aportan un valor y una finalidad reales, una empresa con espíritu de colaboración en la que se valora la diversidad de pensamiento y donde existe la creencia de que se trabaja mejor cuando se trabaja en equipo, DuPont es tu empresa.
¿POR QUÉ TRABAJAR EN DUPONT?
Nuestro objetivo es empoderar al mundo con innovaciones esenciales para crecer. Trabajamos en cosas que importan.
Tendrás la oportunidad de trazar tu camino, ponerte retos y adquirir nuevas capacidades para desarrollar una carrera profesional gratificante y enriquecedora.
Recompensamos a los empleados con una remuneración competitiva e incentivos para reconocer sus habilidades, competencias y contribuciones a los resultados del negocio.
Vive la experiencia de un entorno colaborativo en el que se celebra el trabajo en equipo con una flexibilidad que mejora el equilibrio y una atmósfera inclusiva que acoge a todos.
Conoce nuestra finalidad y hazla tuya mediante la aportación de innovaciones al mercado para mejorar el mundo, comparte un compromiso con la sostenibilidad para mejorar nuestro planeta y retribuye a las comunidades en las que trabajamos y vivimos.
Kalrez Perfluoroelastomer Parts (FFKM) are engineered to meet stringent requirements for high temperature stability, chemical resistance and extensive seal life.
These parts and shapes are manufactured from the highest quality standards and provide one of the longest, most predictable lifespans in industry with global markets that include aerospace, chemical processing, life sciences, semiconductor processing and several others.
The Kalrez business within Industrial Polymers, E&I, is looking for a customer-focused, highly motivated Technical Service & Development (TS&D) Engineer to drive growth at strategic customer accounts within the semiconductor market.
This position works in concert with commercial teams, marketing, custom parts and operations to lead the technical and customer-facing aspects of new product and application developments.
The location for this position is on the West Coast of the US and will require routine coordination and execution with Kalrez TS&D, operations, testing labs, quality, engineering, R&D, commercial and marketing located in Newark, DE and regular connects with the DuPont Silicon Valley Technology Center.
Your Key Responsibilities:
Adhere to and respect Core Values for self and others
Provide Technical Support (product and part design* recommendations, material properties) to:
assigned customers and/or distributors in the region and across the Semiconductor market segment
Sales / Account Management team for existing and new applications/customers
Operations, quality, and complaint handling process
Be the Technical focal point within defined account teams, supporting and contributing to the account growth plan.
Perform part performance analysis, determine root cause of part failure and define corrective actions and follow-up to completion
Conduct training seminars for distributors and customers
Lead/support technical programs at customers and distributors to achieve technical qualification for future commercialization
Lead/coordinate product evaluations, data generation programs, laboratory designed functional testing
Continuously develop expertise in end-use applications, to best support our customers
Prepare/contribute to product literature, sales tools and case stories for new and existing products
Write and publish technical papers/articles for selected conferences and tradeshows
Provide input to business and marketing strategy for Semiconductor segment
Continuously apply innovative approaches to customer solutions and processes
Compile, document, and communicate value-in-use information, competitive intelligence and related items to continuously improve our competitive advantage
Provide Technical Support to global and regional programs within the COE (Centers of Excellence) as applies
Lead and/or contribute to NPCF programs, providing VOC (Voice Of the Customer), technical expertise, etc... as needed to develop new products and/or applications to meet customer needs, if applies
Plays a central role in the commercialization process in translating customer requirements (e.g. part dimensions, tolerances, critical characteristics, material specification) to the business for accurate part drawings, quotes and timely delivery of new part orders
Your Qualification Profile:
Bachelor's or Master's degree in Mechanical or Chemical Engineering, Materials Science or equivalent
5 years of work experience in a similar role is preferred
Proven ability to work in teams and network across different business functions to drive programs (product group, engineering, operations, quality, supply chain, sales, marketing, etc.)
Demonstrates initiative, drive and ability to follow through on complex tasks and timelines
Excellent personal interaction skills and ability to work as a team member with a diverse group of people in R&D, engineering, commercial, marketing and manufacturing
Ability to connect with customers and build lasting relationships
Demonstrated excellence in communicating technical information to a broad audience
Can organize projects into clear activities, milestones, & timing
Ability to translate application requirements into application test methods and material selection / recommendation
Experience with elastomers, fluoroelastomers and perfluoroelastomers
Knowledge and expertise in seal designs, bonding, mechanical attachment methods and failure analysis
Up to 25% travel may be required
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DuPont ofrece igualdad de oportunidades.
Se tendrá en consideración a los solicitantes cualificados sin importar la raza, el color de piel, la religión, la religión, el sexo, la orientación sexual, la identidad de género, el estado civil, la nacionalidad, la edad, la condición de veterano, la discapacidad o cualquier otro colectivo protegido.
Si necesita alguna ayuda razonable para buscar o solicitar un puesto, visite nuestra página de accesibilidad para consultar la información de contacto