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General Manager - Birmingham, United States - Goldfish Swim School
Description
Oversees the quality and success of Goldfish Swim School daily operations including staffing, pooloperations, cash management, customer service, retail and vending department, private party operations and
workplace employee activities.
Duties and Responsibilities:
1. Directs and controls the daily operations to ensure the school is running per GSS standard operating
procedures.
2. Manages the staff of GSS to ensure high productivity, excellent performance and positive employee
satisfaction.
3. Trains and oversees the aquatics department to provide superior swim instruction to the students of GSS.
4. Interacts with the Deck Supervisors on issues related to class scheduling, student progress, customer service
and employee performance and training.
5. Provides sales and marketing training to all qualified sales staff.
6. Provides direction in the retail and vending departments to ensure a proper mix of products and pricing is
achieved.
7. Trains and oversees private party staff to ensure that the GSS standard operating procedures are being
maintained.
8. Gains knowledge and experience og scheduling software to achieve a high level of competence in bookings,
class scheduling, reporting and administrative functions.
9. Gains a high level of knowledge and experience in the GSS pool operations necessary to maintain a safe and
sanitary swim environment.
10. Initiates and oversees workplace employee activities ("Fun" Department) with the goal of achieving improved
employee satisfaction.
11. Directs and oversees the implementation of the Emergency Action Plan (EAP) and all safety procedures that
pertain to the GSS facility. Trains all current staff on the GSS EAP.
12. Maintains current certifications and stays up-to-date professionally on the aquatics and management field.
13. Schedules staff and manages payroll.
14. Fulfills other duties and responsibilities as assigned by the Employer.
Safety Standards:
The safety of our swimmers, parents and team members is of the utmost importance. Goldfish Swim
School follows all CDC and W HO safety standards along with following any local guidelines. In addition here are some
additional safety precautions and procedures we follow:
○ The CDC states that proper operation, maintenance and disinfection of the water with chlorine should
remove or inactivate the virus
● Our state-of-the-art ventilation system allows fresh air to continuously circulate into our building, further
minimizing the spread of any airborne virus.
○ Industry experts note that indoor pools are far superior at minimizing virus transmission than most
indoor spaces.
Education/Experience:
High school diploma or GED required. Bachelor's degree in business administration, communications or equivalent is
desired. Experience as youth sports instructor/coach, camp counselor or aquatics instructor/supervisor is preferred.
Three to five years management experience is preferred.
Certificates and Licenses:
Lifeguard, CPR, First Aid, AED and Certified Pool Operator certifications required. Lifeguard Instructor certification is
highly encouraged.
W ork Environment:
W hile performing this job, the employee is regularly exposed to heat and humidity.
Noise level is usually moderate Compensación:
$65, $75,000.00 per year
Compensación:
$65, $75,000.00 per year
Why Dive In With Goldfish?
Paid Training We set you up for Extraordinary Results It doesn't matter if you've never learned to swim yourself or if you're a seasoned swimmer, we are proud to provide our team with paid training, certifications and ongoing support.
Flexible Schedules Work life balance is essential to any team At Goldfish, we understand you have commitments outside of work - family, school, sports, whatever it may be - and we celebrate that We offer convenient schedules to accommodate YOU All Are Welcome At Goldfish, we value Diversity & Inclusion We pride ourselves on creating a welcoming environment for all by treating everyone with Integrity, Compassion and Trust as we work together to make waves for water safety.
Make Waves...In Your Community Our team members are literal life-savers. Superheroes. Wavemakers.At Goldfish, you're helping keep the children of your community safer in and around water - and that's something to CELEBRATE Make Waves...In Your Career Dip your toe into a pool of possibilities at Goldfish You'll learn life lessons through leadership, mentorship and ongoing training.
From customer service to education, healthcare to business, you'll gain impactful work experience that is sure to make a splash in your future, no matter what your career path High Fives & Tropical Vibes We believe in making a big deal about life's accomplishments by remembering to CELEBRATE We give high fives, dance and have some serious fun while doing some serious work.
And with tiki huts, palm trees and surfboards, every work day will make you feel like you're on vacay Going for Gold We align with partners who not only share our passion for water safety, but also share our core values.
Helping us make a splash are World Record Holders and Olympic Gold Medalists Ryan Murphy and Cullen Jones We are also committed to making waves, giving back and saving lives through our partnership with the USA Swimming Foundation.
Grow with Goldfish There's no limit to where you can go with Goldfish We've seen part time team members #GrowUpGoldfish - becoming managers, joining the Franchise Support Team, and even going on to own and operate their own Goldfish Swim School Dip a toe or dive all the way into the pool of possibilities and endless opportunities
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