- MUST HAVE MINIMUM 3 YEARS OF GENERAL MANAGER EXPERIENCE.
- Manage and supervise all aspects of the restaurant's operations, including food preparation, cooking, serving, and customer service.
- Ensure compliance with Popeyes operational standards, policies, and procedures.
- Train, develop, and motivate team members to deliver excellent customer service and meet performance goals.
- Monitor and control food and labor costs to optimize profitability.
- Conduct regular inventory checks, order supplies, and manage stock levels.
- Oversee the cleanliness and maintenance of the restaurant, ensuring compliance with health and safety regulations.
- Handle customer inquiries, concerns, and complaints in a professional and timely manner.
- Implement marketing and promotional activities to drive sales and increase customer engagement.
- Develop and implement strategies to improve operational efficiency and maximize productivity.
- Collaborate with regional and corporate management to achieve business objectives.
- Previous experience in a restaurant management role, preferably in the fast-food industry.
- Strong leadership skills and ability to effectively manage and motivate a team.
- Excellent interpersonal and communication skills.
- In-depth knowledge of food safety and sanitation regulations.
- Proficient in financial management and budgeting.
- Ability to work in a fast-paced environment and make decisions under pressure.
- Strong problem-solving and decision-making skills.
- Flexibility to work varying shifts, including evenings, weekends, and holidays.
- High school diploma or equivalent (additional education or certifications in hospitality or business management is a plus).
- Competitive salary and potential for performance-based bonuses.
- Comprehensive health, dental, and vision insurance plans.
- Retirement savings plans with employer contributions.
- Paid time off and vacation days.
- Career advancement opportunities within the Popeyes franchise.
- Ongoing training and professional development programs.
- Employee discounts on meals and merchandise.
- Positive and inclusive work environment.
- Opportunity to be part of a well-established and respected brand in the fast-food industry.
- Potential for regional or corporate management positions within the organization.
- Develops managerial and leadership abilities of restaurant management staff.
- Consistently and constantly reinforces company values
- Conducts meetings with restaurant management team on a regular basis.
- Provides coaching and feedback on an on-going basis.
- Conducts investigations as required. Involves the Director of Operations and Human Resources as appropriate to resolve issues.
- Coaches restaurant management for improved performance.
- Works with restaurant management team to define potential issues/problems and assist the restaurant management team in building solutions.
- Maintains compliance with all state, local and federal regulations, as well as company policies and procedures. Performs loss prevention audits to ensure all laws are being followed.
- Completes all required financial reports accurately.
- Responds to P&L statements and takes corrective action as necessary.
- Acts as liaison between the field and home office.
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