- Maintaining documentation of all credit card processors, including but not limited to devices, payment gateways, user portals, and troubleshooting;
- Providing guidance to internal stakeholders and clients regarding credit/debit interchange and swipe fee optimization, and cost management;
- Regularly reviewing and validating credit card data to ensure accuracy, completeness, and consistency. Identifying and rectifying data discrepancies, duplicates, and errors promptly;
- Implementing data cleansing techniques and best practices to maintain high data quality standards. Collaborating with internal teams to resolve data-related issues and streamline data management processes;
- Staying updated on industry regulations, compliance requirements, and best practices related to credit card operations and fraud prevention. Collaborating with the information security team to implement and maintain robust security measures and protocols;
- Reviewing merchant payment data from multiple card processors and developing and maintaining processes to further analyze payments data, monitoring payments costs, performing interchange analysis, and identifying payment issues and solutions;
- Working closely with information services team to ensure constituent relationship management software (ROI, Engaging Networks) holds current data;
- Flagging accounts needing additional information or further appeal;
- Analyzing, identifying, and resolving payment processing client reconciliation payments, fraudulent transactions, adjustment exceptions, rejections, and operational issues;
- Maintaining payment processing master table and update constituent address from statement carrier;
- Detecting and ensuring all payment transactions are processed accurately and in a timely manner;
- Performing various checks to prevent fraud, abuse, and escalate suspicious cases to the Incident Response Team;
- Collaborating with Donor Care as a central point of issue resolution for constituents;
- Liaising to our payment and banking vendors related to troubleshooting and issue resolution;
- Serving as the first level risk manager for the respective vendors, processors, systems, and/or networks and partner with appropriate resources to ensure all compliance, audit, and risk issues are addressed and mitigated;
- Proactively participating in continuous review and updates of current policies and procedures to ensure that they meet the changing credit card payments environment. Recommending fraud detection tools;
- Documenting all issue resolutions, maintaining accurate records, and generating reports to analyze trends and propose proactive measures to prevent future issues;
- Other duties as assigned.
- Bachelor's degree in business, Information Technology or other relevant field preferred or equivalent work experience required;
- 5 years of experience in a Fraud Specialist, Systems Analyst, or Business Analyst role. Identify fraud trends and create controls to prevent them from affecting the company's operations. Familiar with Fraud prevention tools and implementation;
- Proven experience in credit card operations, data management, fraud prevention, or a similar role;
- Working knowledge of credit card payments systems, channels, internal systems, vendor systems, regulations, and electronic network rules;
- Understand complex technical problems in relation to credit card payments and assist in architecting solutions that apply emerging technologies and processes;
- Understand CRM, eCRM software, general ledger software, transaction flows, and the interconnections;
- Experienced with BIN management and licensing along with chip/tokenization with the networks and how it coincides with card payment requirements and design;
- Solid knowledge of specific payment industry requirements such as: interchange, gateway, payment processing, one-time and recurring payments, credit card reconciliation, refunds, chargebacks, and PCI compliance;
- Professional certifications in fraud prevention, data management, or related fields a plus;
- Solid understanding of the principles of business management systems and business process workflow;
- Strong attention to detail and commitment to excellence and accuracy, demonstrated by the delivery of quality and timely outcomes;
- Ability to plan, write and oversee communications, including providing timely and accurate status updates;
- A perpetual learner and excited to experiment with new tools, processes, formats, methods, and ideas;
- Takes initiative, not afraid to fail, asks thoughtful questions and works to continuously improve processes;
- Excellent problem-solving and decision-making abilities, with a detail-oriented and proactive approach;
- Ability to work both independently and as an effective team member;
- Comfortable in a fast-paced environment with frequent deadlines; high-energy, self-motivated, and proactive;
- Ability to manage change and to facilitate smooth transitions to operations;
- Strong written and verbal communication skills;
- Strong interest in animal protection preferred.
-
Payments Analyst
2 weeks ago
Bank-Fund Staff Federal Credit Union Washington, United StatesAssists the credit union with the daily inclearing, processing, adjustments, and administration of check files from the Federal Reserve. Processes Share Branch exceptions and adjustment items, also balances corresponding GLs. Additionally, assists w Payment, Analyst, Monitoring, ...
-
Payments Analyst
1 week ago
Bank-Fund Staff FCU Washington, United StatesAbout BankFund: · BankFund Credit Union (BFCU) is a full-service financial cooperative that was organized and chartered in 1947 as a convenient place for employees of the World Bank Group and International Monetary Fund and their families to save and to obtain credit. Located in ...
-
Payments Analyst
1 week ago
Bank-Fund Staff FCU Washington, United StatesAbout BankFund: · BankFund Credit Union is a full-service financial cooperative that was organized and chartered in 1947 as a convenient place for employees of the World Bank Group and International Monetary Fund and their families to save and to obtain credit. Located in Washin ...
-
Payments Analyst
1 week ago
Bank-Fund Staff Federal Credit Union Washington, United States· About BFCU: · BankFund Credit Union (BFCU) is a full-service financial cooperative that was organized and chartered in 1947 as a convenient place for employees of the World Bank Group and International Monetary Fund and their families to save and to obtain credit. Located in ...
-
Payments Analyst
1 week ago
Bank-Fund Staff FCU Washington, United StatesAbout BFCU: · BankFund Credit Union (BFCU) is a full-service financial cooperative that was organized and chartered in 1947 as a convenient place for employees of the World Bank Group and International Monetary Fund and their families to save and to obtain credit. Located in Was ...
-
Medicaid and CHIP Payment and Access Commission Washington, United StatesSummary · MACPAC, a non-partisan legislative branch agency that advises the U.S. Congress on Medicaid and CHIP policy issues, is seeking a Medicaid Payment and Financing Senior Analyst. · This job is open to The public · U.S. Citizens, Nationals or those who owe allegiance to ...
-
Medicaid and CHIP Payment and Access Commission Washington, United StatesSummary · MACPAC, a non-partisan legislative branch agency that advises the U.S. Congress on Medicaid and CHIP policy issues, is seeking a Medicaid Payment and Financing Principal Analyst. · This job is open to The public · U.S. Citizens, Nationals or those who owe allegiance ...
-
Entry Level Billing Analyst
1 week ago
Turn2Partners Washington, United StatesTitle: Entry Level Billing Analyst · Location: Northwest Washington D.C. · Schedule: 40 hours per week · Compensation: $60,000-80,000 per year (plus bonus) · Our client, a business consulting firm, is looking to add an Entry Level Billing Analyst to their growing accounting depar ...
-
Risk Analyst
1 week ago
ICMA Retirement Corporation Washington, United StatesAssist with the acquisition or renewal of the corporation's annual Financial Professional Liability and Property Casualty, Building, Travel Accident & FINRA Policies (i.e., policy applications, policy binder review, and premium payments). Process cer Risk Analyst, Analyst, Risk, ...
-
Accounting Analyst
1 week ago
Tuckernuck Washington, United StatesTitle: Accounting Analyst · Location: Washington, DC · Salary: Competitive salary and benefits package based on qualifications; classified as full-time salaried exempt and not eligible for overtime · Reports to: Senior Accountant, Director of Finance, CFO · Position Overview ...
-
Accounting Analyst
6 days ago
Tuckernuck Washington, United StatesTitle: Accounting Analyst · Location: Washington, DC · Salary: Competitive salary and benefits package based on qualifications; classified as full-time salaried exempt and not eligible for overtime · Reports to: Senior Accountant, Director of Finance, CFO · Position Overview ...
-
Accounting Analyst
1 week ago
Tuckernuck Washington, United StatesJob Description · Job Description Salary: · Title : · Accounting Analyst · Location : · Washington, DC · Salary : · Competitive salary and benefits package based on qualifications; classified as full-time salaried exempt and not eligible for overtime · Reports to : Senior Acc ...
-
Budget Analyst
1 week ago
Hirekeyz Inc. Washington, United StatesRole : Budget Analyst · Location: Washington DC · NW, On-site · Duration: Long term · Job Description · Provide major customers with better service in managing the hundreds of millions of RWA funding they have entrusted to NCR. Must needs to have PM with financial background ...
-
Financial Analyst
1 week ago
EarthRights International Washington, United StatesPosition Title: Financial Analyst · Location: Washington DC · Salary Range: $62,000 - $77,000 commensurate with experience · About EarthRights · EarthRights International is a non-governmental, non-profit organization that combines the power of law with the power of people in ...
-
Cash Application Analyst
1 week ago
Cogent Communications Washington, United StatesCompany: · Cogent Communications is a multinational, Tier 1 facilities-based ISP, consistently ranked as one of the top five networks in the world and is publicly traded on the NASDAQ Stock Market under the ticker symbol CCOI. Cogent specializes in providing businesses with high ...
-
Specialist, Fraud Prevention
1 week ago
Humane Society of the United States Washington, United StatesPosted Wednesday, January 24, 2024 at 5:00 AM · The general salary range for this position is $58,000-$68,000. Salary offers will be commensurate with experience, qualifications, skills, training and education. · The Humane Society of the United States (HSUS), the nations most ...
-
Junior Credit
3 days ago
AccorHotels Washington, United States__jobinformationwidget.freetext.LocationText__ · __jobinformationwidget.freetext.ExternalReference__ · REF2107U · Junior Credit & Collection Analyst (m/f/d) · We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your pe ...
-
Specialist, Fraud Prevention
6 days ago
Humane Society of the United States Washington, United StatesPosted Wednesday, January 24, 2024 at 5:00 AM · The general salary range for this position is $58,000-$68,000. Salary offers will be commensurate with experience, qualifications, skills, training and education. · The Humane Society of the United States (HSUS), the nation's most e ...
-
Project Management Analyst
6 days ago
nTech Workforce Washington, United StatesTerms of Employment · W2 Contract, 12 months · This position is hybrid. The office is located in Washington, D.C. · Tuesday, Wednesday, and Friday are in-office days. · Core hours are 9AM-3PM · Travel is required for team meetings and site visits (1-2 times per month). · Overvi ...
-
Contracts Analyst
1 week ago
Addison Group Washington, United StatesRole: Contracts Analyst - Accounts Receivable · Location: Washington, DC · Pay Rate: $28 - $39 / Hour · Conversion $70-75K · Internal Job ID : · Are you looking for a growth opportunity for a reputable company with a positive work environment???Our client is looking for an AR - ...
Payment Analyst - Washington, United States - Humane Society of the United States
Description
Posted Wednesday, January 24, 2024 at 5:00 AMThe general salary range for this position is $58,000-$68,000. Salary offers will be commensurate with experience, qualifications, skills, training and education.
The Humane Society of the United States (HSUS), the nation's most effective animal protection organization, is seeking a Payment Analyst for the Technology & Information Solutions department.
As a Payment Analyst specializing in data cleanliness and fraud detection and prevention, you will play a vital role in maintaining the integrity of our payment operations.
You will identify fraud trends and create controls to prevent them from affecting companies' operations. Solid understanding of Fraud risks and risk management processes and familiar with Fraud tool prevention and implementation.Your primary responsibilities will include monitoring and ensuring the cleanliness of credit card and other payment data, detecting, and preventing fraud, and promptly addressing any issues that may arise.
By effectively managing these crucial aspects, you will contribute to the overall success of our organization and help maintain constituent trust and satisfaction.
You will be responsible for:
Qualifications and Requirements:
Please submit your resume and cover letter in one document.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, and disability, marital or parental status or protected veteran status.
EOE#J-18808-Ljbffr
