Junior Credit - Washington, United States - AccorHotels

AccorHotels Washington, United States

3 weeks ago

Description

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Junior Credit & Collection Analyst (m/f/d)

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor,
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Job Description

As a Credit & Collection Analyst, your primary responsibility will be to manage the collection process and ensure the timely collection of outstanding debts.

You will be responsible for analyzing customer accounts, identifying overdue payments, and implementing appropriate collection strategies. Your main goals will include minimizing bad debt exposure and maximizing cash flow while maintaining positive customer relationships.

Your main responsibilities:
You monitor and analyze customer accounts to identify overdue payments and determine appropriate collection actions
You are responsible for maintaining accurate and up to date records of customer interactions, payment agreements, and collection activities
You will engage with customers to discuss outstanding debts and negotiate mutually beneficial payment arrangements.
You evaluate credit risks and make recommendations for credit limits and collection terms
You will implement collection strategies and processes to improve cash flow and minimize bad debt exposure
As part of your role you will create reports on collection activities, overdue rates, and trends for management review

In this context you will make recommendations for process improvements and contribute to the development of collection policies and procedures.

You will investigate and resolve discrepancies or disputes related to billing and payment issues
You will work closely with colleagues, to address customer inquiries and resolve payment issues
Qualifications

Min 2 years relevant experience in Finance & Accounting, with focus on collections, accounts receivable or a similar role
You possess knowledge of collection techniques, credit policies, and relevant laws and regulations
You have strong communication and negotiation skills, both written and verbal
Strong analytical and problem-solving abilities
Self-motivation and the ability to work independently as well as part of a team are among your strengths
You are hands-on, a proactive thinker, self-driven
Solution-oriented mind-set, you are effective and efficient in execution.
Ideally you have additional knowledge of hospitality processes and -systems
You are fluent and German and English
Additional Information

What is in it for you:
Office-base in our Munich orVienna Head Offices with the option for hybrid working
Access to comprehensive training and development-programs via our our Accor Academy
Option to further develop and grow in- and outside of the region or globally
ESG-activities, such as our environmental program "Planet 21"
All Heartist Card and other special employee-only prices and offers in Accor hotels across the globe
Discover a world where life pulses with passion

Diversity&Inclusionfor Accor means welcoming each and everyoneandrespecting their differences by giving priority only to qualities andskills in extending employment and development opportunities.

Our ambition is toprovide meaningful employment, a warm and welcoming culture, excellentworking conditions and to promote the development ofall people, including thosewith disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

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