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    Customer Service Representative - San Francisco, United States - Mercedes-Benz of San Francisco

    Mercedes-Benz of San Francisco
    Mercedes-Benz of San Francisco San Francisco, United States

    2 weeks ago

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    Description
    Job Description

    Job Description

    Mercedes-Benz of San Francisco has been in the automotive industry for 60 + years. We are proud to serve the San Francisco Bay Area with a brand that is nothing but the best. Mercedes-Benz is recognized as the standard in high quality, reliability, luxury, and value.

    Job Summary:

    As a Customer Service Representative, your responsibilities include answering phone calls, texts, online chats, and emails from customers interested in buying a vehicle at your car dealership.

    In many positions, you are the first point of contact with potential customers and

    answer questions, and provide assistance as needed.

    Customer Service Representative Responsibilities:
    Meet and greet customers in a professional manner in-person & on the phone
    Process payments, invoice and other miscellaneous office duties
    Provide basic information to callers who have general inquiries
    Handle customer complaints with integrity and poise
    Provide general administrative and clerical support including mailing, scanning, faxing and copying
    Maintain office supplies for specific location

    Customer Service Representative Requirements:
    Excellent communication and organizational skills
    Experience using Microsoft Office suite
    Ability to work effectively with customers, vendors and employees while handling multiple tasks simultaneously
    Willing to submit to a drug screen & background check

    Benefits:
    Highly competitive pay based on skills/experience
    Group Health Plan (Medical, Dental, Vision)
    Voluntary Insurance
    Employer Assistance Program
    Flexible Spending Account Plan
    Paid Holidays
    Paid Time Off
    401K Retirement Plan
    Our employees are members of the family, who share our same goals and passions.

    Ideal candidates are confident, driven people who are excited to grow and succeed with one of the most successful automotive dealerships in the Bay Area.

    If you are looking for a rewarding career, we would like to meet you and discuss the endless possibilities.
    We are an equal opportunity employer and prohibit

    discrimination/harassment


    without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    #J-18808-Ljbffr
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