Entry Level Customer Service Representative - San Francisco, United States - Keynote Business Solutions

Keynote Business Solutions
Keynote Business Solutions
Verified Company
San Francisco, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
'''Overview'''
We are seeking an Entry Level Customer Service Representative to join our team.

As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support.

This is a great opportunity for individuals looking to start their career in customer service and gain valuable experience in a fast-paced environment.

'''Responsibilities'''

  • Provide accurate information about products and services
  • Assist customers with placing orders, tracking shipments, and resolving issues
  • Upsell additional products or services to customers when appropriate
  • Enter and maintain customer data in the system with a high level of accuracy
  • Communicate effectively and professionally with customers to ensure their needs are met
  • Analyze customer feedback and provide suggestions for improvement
  • Make outbound calls to follow up on customer inquiries or resolve issues
'''Requirements'''

  • Excellent communication skills, both verbal and written
  • Bilingual in Spanish and English is a plus
  • Strong data entry skills with attention to detail
  • Ability to multitask and prioritize tasks effectively
  • Knowledge of phone etiquette and customer service best practices
  • Sales experience is a plus
  • Ability to analyze customer needs and provide appropriate solutions
Join our team today and start your career in customer service


Job Types:
Full-time, Part-time


Pay:
$45, $48,000.00 per year


Benefits:


  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • No experience needed

Shift:

  • Day shift

Weekly day range:

  • Monday to Friday
  • Weekends as needed

Work setting:

  • Inperson

Ability to Relocate:

  • San Francisco, CA: Relocate before starting work (required)

Work Location:
In person
More jobs from Keynote Business Solutions
See all jobs of Keynote Business Solutions