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    Director of Information Technology - New York, United States - Meritage Hospitality Group

    Meritage Hospitality Group
    Meritage Hospitality Group New York, United States

    1 week ago

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    Description
    Meritage Hospitality Group is seeking a Director of Information Technology to join our team

    What You'll Do

    The Director of Information Technology (IT) effectively manages the information technology systems and provides policies, processes and procedures that promote the customer experience and data security.

    The Director of IT motivates their team and works collaboratively with restaurant operations to provide first-in-class customer service and project management to keep the restaurants running smoothly.


    Essential Job Duties:
    Sets the strategic vision for the company's current and future IT state and aligns technology solutions with the company goals
    Manage and develop IT team including network administrators, database management, help desk services and project management staff
    Analyze business and end-user requirements and processes to identify opportunities for improvement
    Translates business requirements to technical solutions at an organizational level
    Responsible for IT infrastructure standards to support company growth
    Serve as point of escalation review and approval for key issues and decisions
    Manage IT governance process, including maintenance of PCI-DSS Compliance at all times
    Collaborate with business department leaders to align their technology requirements with IT resources and solutions
    Direct all technology related tasks with regards to acquisitions and real estate development
    Ensure agreed upon service levels are maintained to support company operations
    Ensure compliance with franchisors technology requirements
    Drive team towards proactive service and problem resolutions
    Provide high service levels to all end-users, systems, various hardware platforms and networks
    Manage and maintain enterprise critical data recovery processes
    Clear, concise communication to all levels of the organization
    After hours support as needed with travel as necessary
    Other duties as assigned

    What We Expect From You
    The IT team at Meritage is made up of dedicated, hard-working individuals who exemplify the core values of Meritage. This team has high expectations for themselves and anyone who desires to join them. They also have a lot of fun together and truly enjoy working with one another. It is a team where excellence is expected and accomplishments are celebrated. To join this team, you'll need to demonstrate the same high standards.

    You'll also need the following qualifications:
    Bachelors' degree required; Master's preferred
    5 years of IT Leadership
    Critical thinking skills
    Work collaboratively
    Judgment and decision-making ability
    Forward thinker, focused on innovation, continuous improvement and efficiency
    Ability to effectively manage time
    Ability to accomplish goals by working through others
    Strong leadership skills and the ability to plan strategically
    Skilled in system/process analysis and evaluation
    Skilled in negotiation
    Ability to understand and express oneself through both written and oral modes of communication

    What You Can Expect From Us
    In addition to being part of one of the largest and fastest growing Wendy's franchisees, The Director of IT at Meritage enjoy the following benefits:
    Competitive base salary and bonus plans
    Health insurance, including medical, dental, vision, and HSA options
    Paid Time Off and Holidays
    401k with company match
    Car and cell phone allowance
    Meal discounts at all Meritage affiliated restaurants
    Plus various additional perks and benefits


    Who We Are:


    Meritage Hospitality Group, headquartered in Grand Rapids, MI, is one of the nation's premier restaurant operators with more than 375 restaurants operating in 16 states.

    We are one of the largest Wendy's franchisees and own and operate 7 Taco John's. In addition to quick service, we have developed West Michigan casual dining concepts Stan's Tacos and Morning Belle.

    Each of our concepts deliver a distinct dining experience for our guests and a work environment rich with opportunity for our approximately 11,000 team members.

    At Meritage, we are Inspired by Opportunity and Achieve Success Through Service.

    We live by our five Core Values – Uncommon Hospitality, Run It Like You Own It, Collective Genius, The Sky is the Limit, and We Love What We Do.

    In the past five years, we have doubled in size and will continue to grow with Wendy's, further development of our Morning Bell, and new growth with Taco John's in up to 6 states.

    Now is the time to join

    This position requires full time residence in the Grand Rapids, MI area.

    We are an Equal Opportunity Employer. Inclusion is at the heart of our business.
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