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    Senior Customer Service - Dallas, United States - Larioja

    Larioja
    Larioja Dallas, United States

    4 days ago

    Default job background
    Description

    Senior Customer Service (H/M/D) con Ingls e Italiano Valles

    **Senior Customer Service (H/M/D) con Ingls e Italiano Valles Barcelona**

    Ref:

    Barcelona

    Inscripcin cerrada

    0 inscritos

    Jornada Completa - Contrato Indefinido - Retribucin sin especificar - No se requiere experiencia

    Empresa **Page Personnel**

    Multinacional sector Artes Grficas con sede en Valls Occidental

    .

    ETTs

    Descripcin de la oferta **Descripcin de la oferta**

    Duracin de la oferta: hasta el 17/01/2022

    **Funciones**

    Perfil con clara orientacin al cliente internacional con experiencia mnima de 10 aos en Customer Service Manager/Back office Manager, capaz de asumir gran responsablidad en la empresa y ser el vnculo entre los diferentes departamentos (back office, administracin/contabilidad). En dependencia del director comercial y, en segunda instancia, del director general. Descripcin de la oferta * Asistente al Departamento Comercial de Export. * Autorizar bloqueos internos por cambio de precio y/o riesgo. * Reporting riesgos generales de cliente y carga de pedidos mensual. * Introduccin de tablas de rappels anuales de clientes de export y revisin de funcionamiento correcto. * Introduccin de tablas de comisiones y registro, tras aprobacin. * Segunda instancia en la resolucin de conflictos logsticos. * Reclamacin semanal de pagos a clientes export. * Registro de las condiciones comerciales (precio, pago, etc.) con todos los clientes y seguimiento de la autorizacin de Director Comercial. * Seguimiento del proveedor de diseo y del material de venta (catlogos, anuncios, etc.). Registro de todos los materiales. * Registrar y mantener al da las Presentaciones comerciales. * Organizar comunicaciones a clientes (vacaciones, cambios, nuevos productos, etc.) e internas (programas de produccin, nuevos productos, etc.). * Responsable de la interlocucin diaria con el Country Manager de la sede de Italia: * Contacto con representantes. * Gestin de conflictos con clientes. * Organizacin y coordinacin de eventos y ferias (nacionales e internacionales). * Gestin de contratos comerciales con clientes: * Registro y archivo, propuesta y elaboracin de borradores, seguimiento firma y condiciones internas de contrato, amoritzaciones de export, documentacin del procedimiento de export. Perfil del candidato Dominio del Italiano y del Ingls (imprescindibles ambos). Muy valorables positivamente el Cataln y/o el Francs. Formacin universitaria. Dominio del programa Navision, Excel y Power Point. Experiencia mnima de 10 aos realizando las funciones descritas anteriormente. Clara orientacin al cliente internacional. Perfil analtico con clara mentalidad de servicio, responsabilidad, extroversin y empata. Capacidad de sntesis y de ordenacin. Residencia en Valls Occidental. Acostumbrada/o a trabajar bajo presin y objetivos. Oferta de empleo Oportunidades de carrera y desarrollo profesional. Contrato laboral indefinido a jornada completa. Integracin en un proyecto de crecimiento. **Requisitos**

    Dominio del Italiano e Ingls (imprescindibles ambos). Muy valorables el Cataln y/o Francs. Formacin universitaria. Dominio del programa Navision, Excel y Power Point. Experiencia mnima de 10 aos **Se ofrece**

    Variable del 5-10% (segn objetivos)

    **rea**

    Medios, editorial y artes grficas

    **Categora o nivel**

    Tcnicos

    **N Vacantes**

    1

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