- Engage with Sales and PreSales teams to architect implementation services for customers, develop estimates in collaboration with SMEs, construct robust SOWs, negotiate rates and develop pricing for the SOWs
- Responsible for management of Services partners -- engage with partners for solutioning, including managing partner rates, qualifications, and positioning of partners
- Work with other solutioners to lead cross-portfolio solutioning to develop a cohesive solutioning proposal for any competitive takeout deals
- Build upon established solution delivery techniques to help drive continual improvement of Solutioning process
- Establish credibility as a Rocket product expert with all audience levels
- Guide client best practice configuration and use of Rocket products and train customers in administration and use of the products
- Demonstrate technical leadership skills and be able to lead teams on engagements with mid-level complexity
- Contribute as subject matter expert in services pre-sales activities including discovery, scoping and solution proposals
- Occasional travel may be required to meet with colleagues and customers
- At least years' experience in Professional Services, Services Delivery, Presales or similar roles in enterprise IT including experience in customer facing, project management, application development or change management.
- Bachelors degree in CS, or related fields of study, or equivalent experience
- Exceptional interpersonal skills and the ability to communicate effectively to diverse audiences
- Broad technology experience highly beneficial, which may include
- Legacy platform and mainframe computing
- Distributed operating systems
- Knowledge of databases and database concepts
- Web technologies
- Cloud experience (AWS, Azure, etc)
- Experience with data-modernization use cases or technologies
- Build and maintain Service Packages for Partners to learn in a class environment or on the job
- Location – US time zone
-
A Solution Engineer for P2P
1 week ago
Velocity Enterprises Westminster, United StatesAbout Insiders · We are visionaries, innovators, and technology enthusiasts who are passionate about one common goal: to translate cutting-edge AI into tangible customer benefits. We aim to create the foundation for success through digital automation. What unites us above all is ...
-
Solutions Engineer
1 week ago
Dynatrace Denver, United StatesEvangelize Dynatraces product offerings during international trade shows and at key customer account meetings to promote new and expanded business. Partner with sales representatives to identify new sales opportunities as well as incremental sales o Solutions, Solution Engineer, ...
-
Solution Engineer
1 week ago
Salesforce Denver, United StatesAbout Salesforce. Were Salesforce, the Customer Company, inspiring the future of business with AI Data CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we Solution Engineer, Engineer, S ...
-
Solution Engineer
1 week ago
Salesforce Denver, United StatesInc's Candidate Privacy Notice contains more details about the handling and use of the personal data of job applicants. · For more information about our website privacy practices, please see our Privacy Statement. · Solution Engineer - Central page is loaded · Solution Engineer ...
-
Solution Engineer
1 week ago
Nextworld Denver, United States**Solution Engineer - Distribution OR Procurement, Inventory and Sales - Greenwood Village, CO** · **** · **Solution Engineer - Distribution OR Procurement, Inventory and Sales** Nextworld is looking for an experienced, self-motivated Solution Engineer to join our growing team. I ...
-
Solutions Engineer
1 week ago
Dynatrace Denver, United StatesCompany Description · Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to moderniz ...
-
Solutions Engineer
1 week ago
dynaTrace software GmbH Denver, United StatesAs a Dynatrace Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Within this exciting role, y ...
-
Solutions Engineer
1 week ago
Wiz Denver, United StatesCome join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all ...
-
Solution Engineer
2 weeks ago
FRONTSTEPS Denver, CO, US, United StatesCO Salary Range: USD 90, ,000.00 per year · ESSENTIAL FUNCTIONS · Coordinating responses to buyer inquiries, in conjunction with Account Executives, to verify an organization's needs and demonstrate FRONTSTEPS' key advantages · Managing and interpreting customer requirements and ...
-
Solutions Engineer
1 week ago
Wiz Denver, United StatesCome join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all ...
-
Solution Engineer
2 days ago
FRONTSTEPS Denver, United StatesCO Salary Range: USD 90, ,000.00 per yearESSENTIAL FUNCTIONSCoordinating responses to buyer inquiries, in conjunction with Account Executives, to verify an organization's needs and demonstrate FRONTSTEPS' key advantagesManaging and interpreting customer requirements and using the ...
-
Solutions Engineer
2 weeks ago
Cisco Denver, United StatesWhy You'll Love Cisco · We change the World, you will become passionate about your employer and the brand you represent. · Everything is converging on the Internet, making networked connections more significant than ever before in our lives. Our employees' groundbreaking ideas im ...
-
Solutions Engineer
1 week ago
Cisco Denver, United StatesWhy You'll Love Cisco · We change the World, you will become passionate about your employer and the brand you represent. · Everything is converging on the Internet, making networked connections more significant than ever before in our lives. Our employees' groundbreaking ideas ...
-
Solution Engineer
1 week ago
Esri Denver, United StatesCO Salary Range: USD 76, ,880.00 per year · Overview · As a GIS subject matter expert, you're a natural at identifying the right analysis tools for the problem at hand. Not only do you create innovative solutions, you talk about solutions in ways that get others excited about t ...
-
MSD West Point, United StatesThe Global Engineering Solutions (GES) Director of Estimating is a key position in the Project Business & Solutions (PBS) team whose function is to provide effective and innovative cost solutions to our business partners to maximize their value and for our teams to ensure success ...
-
Metering Solutions Engineer
1 week ago
Redaptive Denver, United StatesThe Metering Solutions Engineer at Redaptive, is responsible for leading programmatic meter design based on customer needs and expectations for energy efficiency projects. Reporting to the Senior Manager of Delivery Engineering, the Metering Solutions Engineer will bring advanced ...
-
Lead Solution Engineer
1 week ago
Salesforce Denver, United StatesInc's Candidate Privacy Notice contains more details about the handling and use of the personal data of job applicants. · For more information about our website privacy practices, please see our Privacy Statement. · To get the best candidate experience, please consider applying f ...
-
Associate Solution Engineer
4 days ago
CyberArk Software, Inc. Denver, United StatesWho we are: · CyberArk (NASDAQ: CYBR) is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity - human or machine - across business applications, distributed workforces, hybrid ...
-
Data Solutions Engineer
1 week ago
Redaptive Inc Denver, United StatesThe Data Solutions Engineer at Redaptive is responsible for leading programmatic meter design based on customer needs and expectations for energy efficiency projects. Reporting to the Senior Manager of Delivery Engineering the Data Solutions Engineer will bring advanced technical ...
-
Senior Solution Engineer
1 week ago
Freshworks Denver, CO, United StatesCompany DescriptionFreshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mate ...
Senior Customer Solutions Engineer - Denver, United States - Rocket Software
Description
It's fun to work in a company where people truly BELIEVE in what they're doing
Job Description Summary:
The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket's customers by:
• Solutioning and enabling delivery of successful services for our customers and partners with speed, precision, quality, and innovation
• Solutioning services that allow for successful post-sales deployment of Rocket products
• Solving real problems for, and delivering real value to, our customers and partners – every day
• Demonstrating that we take commitments seriously – to our customers, to our partners, and to each other
Essential Duties and Responsibilities :
Required Qualifications:
Information Security:
Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.
Diversity, Inclusion & Equity:
At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.
The base salary range for this role is $85, $107,275.00 /year. Exact compensation may vary based on skills, experience, and location.
.
What Rocket Software can offer you in USA:
Extensive paid time off programs (paid holidays, sick, and unlimited vacation time)
Healthcare coverage options to fit you (and your family's) needs
Retirement savings, with matching contributions by Rocket Software
Life and disability coverage
Leadership and skills training opportunities
Two paid work days for off-site training
Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: or send an email to We will make a determination on your request for reasonable accommodation on a case-by-case basis.
#LI-Remote
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us
Thousands of companies around the world depend on Rocket to solve their most challenging business problems by helping them run their critical infrastructure, business processes, and data, as well as extending the value of these assets to take advantage of cloud and mobile computing, advanced analytics, and other future innovations. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands interact with every day. At Rocket, software has always been about people—not just ones and zeroes. We're people solving problems for other people, and we strive to treat our customers, partners, and fellow Rocketeers with humanity. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts with 31 offices around the world.