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- Coordinating responses to buyer inquiries, in conjunction with Account Executives, to verify an organization's needs and demonstrate FRONTSTEPS' key advantages
- Managing and interpreting customer requirements and using the associated details to recommend product solutions to customers and the FS Product Team
- Conduct product demos with account executives based on the needs analysis (discovery) details provided by the Account Executive
- Providing technical feedback to customer Request For Proposal's (RFP's) in conjunction with Account Executives, as necessary
- Providing pre-sales technical assistance and product education
- Providing post-sales process improvements in the implementation and training of customers
- Supporting marketing and sales by attending trade shows, conferences, and other industry events
- Working with marketing to update materials based on customer insights
- Working closely with Sales Manager in establishing new, and maintaining existing, relationships with customers; provide actionable feedback on products, competition, and market conditions
- Liaising with members of the sales team and technical experts, including Product and Engineering, in the attainment of annual booking and revenue goals
- Performs other duties as requested by management
- A bachelor's degree in Business, Product, or Engineering
- Experience in product, sales, or a related customer-facing role
- Experience within Accounting software
- Strong written and verbal communication skills
- Must be organized, with excellent analytical and creative problem-solving abilities
- A polished, nimble, and compelling speaker. Thrives when presenting information in one-on-one and small group situations to internal and external audiences
- Proficiency with Microsoft Office (e.g., Word and Excel) required
- Some travel is required
Solution Engineer - Denver, CO, US, United States - FRONTSTEPS
Description
CO Salary Range: USD 90, ,000.00 per year
ESSENTIAL FUNCTIONS
This position will be based out of Denver Headquarters and pays an annual salary of $90,000 - $110,000 + $10K - $15K Annual Variable Bonus.
This position will remain open through May 10th, 2024.