- Provide Tier 1 and 2 technical support for managed services customers
- Document all pertinent end-user information in ticketing systems
- Configure, deploy, and troubleshoot patching for devices
- Troubleshoot and diagnose error messages and failures
- Provide connectivity support for user's devices
- Provide exemplary customer service
- Other duties as assigned
- Bachelor's Degree in Computer Science or related field; OR equivalent combination of education and work experience
- 2+ years of IT engineering experience
- Professional certifications a plus
- Working experience with Networking, WAN, LAN, Windows Administration
- Excellent troubleshooting skills
- Ability to work independently and as part of a team
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Highly organized and self-motivated individual
- Detail oriented and deadline driven
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Support Center Engineer
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Red Shift Saratoga Springs, United StatesOur well-established client is currently seeking a Support Center Engineer II to join their growing team in the Capital Region. · Responsibilities of the Support Center Engineer include: · Provide Tier 1 and 2 technical support for managed services customers · Document all per ...
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Actalent Rensselaer, United States Full timeOnsite in Rensselaer, NY · Description: · Applies professional-level technical skill and judgment to provide non-routine technical support for computer/data center operations. Installs configures and troubleshoots server and non-desktop computer hardware software systems and othe ...
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Fab Process Technician
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Tokyo Electron Limited Albany, United StatesLet's search for your next career at TEL. Use the form below to search our current opportunities and then apply. Please consider joining our Talent Community so that we may continue to engage with you. · **Job Description**: · Fab Process Technician · **Responsibilities**: · - Pe ...
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Parts Sales Specialist
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NSH USA Corporation Albany, United StatesThe **Parts Sales Specialist** position works and coordinates directly with the Customer Service Center and interacts with customers and coworkers to best support NSH USA's clients. · **Essential Functions**: · - Locating parts on bills of materials · - Locating parts on mechanic ...
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Facilities Maintenance Technician
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DPS Group Albany, United StatesLocation: Albany, New York, United States · Employment Type: Full-Time · Reference Code: ALB823619NY · Date Posted: 15/Apr/2024 · Years of Experience Req.: 0 Years · **Summary** · **Responsibilities** · - Preparing and Issuing bid documents for vendors to price. · - Answering que ...
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Health, Department of Albany, United States**Minimum Qualifications** · Permanent Transfer: Current NYS Department of Health employee with permanent or contingent-permanent, competitive status as a Laboratory Center Administrator (G-23) or a NYS Employee with one or more years of permanent or contingent-permanent, competi ...
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Capacity Planner
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US Army Tank-Automotive and Armament Command (TACOM) Watervliet, United States**Duties**: · - Serves as a Material Resource Planning capacity planner who forecasts, monitors, schedules and/ or expedites workload needed to support for programs utilizing logistics scheduling and planning software such as Logistics Modernization Program. · - Identifies and re ...
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Principal Analyst
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Penske Truck Leasing Guilderland Center, United States Full time0 Building 17 Guilderland Center, NY 12085 · What's the Job? · Ready to accelerate your career while helping our customers move forward? As a Technician at Penske, you'll do exactly that. Here, you'll do preventative maintenance and minor repairs on the newest and best maintained ...
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Service Writer
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TRACEY ROAD EQUIPMENT Albany, United StatesAre you looking for a job with exciting opportunities and endless possibility? Consider a career with **Tracey Road Equipment** today Not only does **Tracey Road Equipment** foster a positive, team-oriented workplace, but all full-time employees also enjoy an unparalleled benefit ...
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cb20 Inc Saratoga Springs, United States**Candidates must live in the United States on the East Coast. · cb20 is a technology solutions provider of choice for organizations that value IT and Managed Services expertise and category-leading customer service. We partner with the world's leading hardware and software comp ...
Support Center Engineer - Saratoga Springs, United States - Red Shift
Description
Details:
Our well-established client is currently seeking a Support Center Engineer II to join their growing team in the Capital Region.
Responsibilities of the Support Center Engineer include:
Details:
Qualifications of the Support Center Engineer:
redShift Recruiting is the region's premier recruiting agency with over 100 years of combined experience in the recruiting field. We specialize in permanent, temporary, and temp-to-hire positions. Our superior service combined with our highly qualified and carefully selected bank of candidates sets us apart.
Pay for this position is commensurate with education and experience, ranging roughly from $60,000 to $70,000 annually.