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Intake Specialist, Call Center Representative - Irvine, United States - Americor
Description
We're looking for Full-Time Intake Specialists to join our team at our Irvine, CA Office. Enjoy competitive hourly pay, flexible hours, and fantastic perks.Join us and be part of an organization consistently ranked as one of the best places to work Responsibilities:
+ Handle 300 to 500 inbound and outbound calls daily. + Assess and qualify potential customers applying for our financial programs. + Employ provided scripts and training to address objections and provide comprehensive information adeptly. + Establish and accomplish goals, adhering to clear expectations and success measurements. + Thrive in a dynamic environment, exhibiting effective time management. + Collaborate seamlessly within a team environment, engaging in contests, prizes, and team events.
Qualifications:
+ Possess a minimum of 6 months of call center experience or high-volume call exposure (front desk, etc.). + Ability to commute daily to the Irvine, CA office (Remote NOT available). + Familiarity with requisite technology for lead handling and conversation documentation. + Exhibit strong communication, organizational, attention to detail, and interpersonal skills. + Minimum age of 18 years, with authorization to work in the United States without sponsorship. · Curious about compensation? As an Intake Specialist, you'll receive a base of 18.00/hr + commission for each lead converted into a new customer. If you possess a customer-centric ethos, coupled with call center experience, and are driven by goal achievement, this opportunity aligns with your professional aspirations. Americor is proud to be an Equal Opportunity Employer. Americor does not discriminate based on race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. * Note to Agencies: Americor Funding, Inc. (the "Company") has an internal recruiting department. Americor Funding Inc. may supplement that internal capability from time to time with assistance from temporary staffing agencies, placement services, and professional recruiters ("Agency").Agencies are hereby specifically directed NOT to contact Americor Funding Inc. employees directly in an attempt to present candidates. The Company's policy is for the internal recruiting team or other authorized personnel to present ALL candidates to hiring managers.
Any unsolicited resumes sent to Americor Funding Inc.
from a third party, such as an Agency, including unsolicited resumes sent to a Company mailing address, fax machine, or email address, directly to Company employees, or to the resume database, will be considered Company property.
Americor Funding Inc. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.Americor Funding Inc.
will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees.
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