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Sales Coordinator - Rochester, United States - FANUC America Corporation
Description
** FANUC America Corporation**
** Sales Coordinator**
Rochester, MI 48309
We are looking for talented people who value integrity, informed decision-making and collaboration. If you believe you are one of those talented people, and are interested in being considered for a career at **FANUC America**, we invite you to apply *today***FANUC America Corporation** is the world leader in robotics, CNC systems and factory automation and has been voted by our employees as a Top Workplace year after year. Our innovative technologies and proven expertise help manufacturers in the Americas to be more efficient, reliable and profitable. We are growing our team and are currently searching for **Product Sales Support Specialists** to support the sales and order processing for our Regional offices. Primary responsibilities will include: * Partner with the sales team to establish relationships with key end-users and integrators and demonstrate a strong commitment to customer satisfaction.
Work with regional sales team and leadership to organize and prioritize open orders and communicate this to regional sales team and corporate Product Sales Administration.
Become the liaison between the Region sales team and Product Sales Administration.
Become liaison and point of communication on order status for Region with key end customers and system integrators.
Become subject matter expert on CPQ (Configure/Price/Quote). Provide CPQ training to new sales team members and to existing sales force on new functions/features.
Check and confirm accuracy of customer information on purchase order prior to the purchase order being processed.
Check and confirm accuracy of CPQ entry vs customer purchase order prior to entry of CPQ into EBS.
Help track important orders through retrofit
Support proposal development and complete a variety of internal procedures, forms, and approvals that are a necessary part of FANUCs selling process
Follow up on aging leads from marketing and leads distributed to integrators.
Maintain strong product knowledge and keep up to date on FAC product information and automation process solutions
At **FANUC America Corporation** we are passionate about our customers, our employees, and the work we perform. We maintain a workplace where individuals can be proud of, where talents are embraced, and results are encouraged and supported.
**Ideal candidate will have the following experience/skills and education:**
Associate degree in business, engineering or related field, or equivalent relevant experience
Minimum two years experience in order execution or customer service type role in a manufacturing/industrial automation or similar environment.
Ability to master product technical knowledge (e.g. FANUC)
Demonstrated capability developing and maintaining positive customer relationships at all levels (engineering and management).
Ability to work effectively across functional areas; must have outstanding listening and feedback skills which possesses a high degree of tact.
High level of personal initiative; ability to work well independently.
We offer market competitive pay and benefits programs, as well as opportunities for advancement, knowledge and skill development, and recognition of individual achievements. In addition, we offer the following benefits to our employees:
Medical, Dental & Vision Insurance
401(k) Retirement Program
Life Insurance
Short-Term & Long-Term Disability Plans
Tuition Reimbursement
Wellness Program
Flexible Spending Accounts
Employee Assistance Program
Flexible Benefit Dollars
Generous Holiday & Vacation Program