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    IT Manager - Miami, United States - Segrera Associates

    Segrera Associates
    Segrera Associates Miami, United States

    4 days ago

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    Description

    Overview

    IT manager for a start-up environment to run and support variety of IT needs. This is a very hands-on role. We are looking for the following soft skills:

    • Highly energetic with the ability to motivate others and create a team environment where everyone wants to do their best and deliver results.
    • Self-starter with exceptional time management skills.
    • Possesses a strong work ethic; does whatever it takes to get the job done.
    • Possesses a positive, professional, and proactive approach to problem-solving.
    • Professional discretion and good judgment.
    • Innovative, resourceful, and conscientious of the organization's assets.
    • Excellent verbal and written communication skills.
    • Demonstrated ability to build trust and strong cross-functional relationships across an organization to achieve common goals.
    • Sound business judgment and a skilled collaborator.
    • Complete integrity with an uncompromised reputation.
    • Responsive and agile; ability to work proactively and take initiative to support the changing needs of the team.
    • Ability to prioritize multiple tasks and handle last-minute changes and user requests.

    Responsibilities

    • Maintain processes to secure the integrity of all technology-related resources of the organization.
    • Responsible for the configuration, support, audit, and improvement of the organization's technology assets.
    • Configure, deploy and maintain all network-related equipment.
    • Configure, deploy and maintain all software and computer systems of the organization.
    • Create and maintain network documentation.
    • Provide end-user support and outstanding customer service.
    • Respond to and efficiently resolve outages and interruptions.
    • Audit the use of existing productivity software systems. Where needed, research and implement new productivity software systems, terminate obsolete or unused systems, and ensure uniform use across the organization.
    • Maintain inventory of software licenses and ensure compliance.
    • Train staff and users to use systems and applications as needed.
    • Ability to travel 30%, sometimes in large blocks of time = 1 week+ (first year may require more travel)
    • Ability to work across time zones to support other locations.

    Required Experience

    • 8+ years of experience working in an IT environment.
    • 5+ years' experience in System Administration
    • Advanced proficiency with Microsoft Office O365/2016, Microsoft Windows 7 and 10, Ruckus, Cisco, Ubiquiti, Apple OSX, and Windows Active Directory.
    • Proficiency with MacOS, and iOS installations and support.
    • Effective communication, critical thinking, and organizational skills with exceptional attention to detail.
    • Experience with web development technologies. (This is not a web development position).
    • Experience installing and managing audio-visual systems, teleconferencing, CCTV and video surveillance.
    • Proven analytical skills and ability to make clear recommendations and decisions.
    • Proven ability to anticipate and troubleshoot hardware, software, and network-related problems.
    • Able to work independently within a team environment.
    • Able to drive work efficiently to meet deadlines.

    Competitive compensation package based on experience.

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