- Position supports the IT Manager in the daily operations of the end-user IT help desk as well as assists with various IT projects for the organization.
- Serves as the first point of contact for End-User computer issues.
- Responsible for troubleshooting end-user computer issues pertaining to both hardware and software matters.
- Assists with installation of software as directed by the IT Manager.
- Provides support to End-User training of computer and phone system issues.
- Responsible for creating new user accounts and email accounts for employees.
- Assists with the creation of internal documentation for use by End-Users per the direction of the IT Manager.
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Desktop Support Analyst
3 days ago
Trinity Technology Solutions Schaumburg, United States**About us** · We are professional and agile. · Our work environment includes: · - Modern office setting · - Food provided · Provide exceptional customer service at the walkup service desk to resolve incidents immediately · and expedite fulfillment of requests. · Provide remote s ...
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IT - Support Analyst
1 week ago
Ravago Americas Northbrook, United StatesPurpose · To take responsibility for telephone, mail & onsite IT service delivery to end-users and the administrative and organizational follow-up of tickets (incidents, request & changes) & updating CMDB, in order to provide a tangible and fast end user IT service. · Additionall ...
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IT Support Analyst
1 week ago
Pregis LLC Chicago, United StatesWe're Not Just in the Packaging Business-We're in the "Wow" Business · Pregis is Hiring · Why Join Pregis? · Pregis is in the packaging business to protect what matters. We are committed to providing our customers and employees sustainable growth through purpose-driven innovation ...
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Support Analyst
23 hours ago
Sciprex Schaumburg, United StatesTitle: Support Analyst · Location: Schaumberg, IL (100% onsite) · Role Type: 3-6 Months client contract to hire · Role · Allocates resources and provides teams with necessary tools to address impediments. · Establishes and maintains a support schedule that covers 24/7/365 sup ...
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Technical Support Analyst
20 hours ago
ALINED Consulting, LLC Chicago, United StatesMust Haves: · - 3 years helpdesk support · - Experience in a busy / heavy volume environment requests handled per day per analyst · - Providing support to remote users - home and other office locations via phone/zooM/Facetime · Nice to haves · - Working in law firm experience plu ...
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Desktop Support Analyst
2 days ago
SolutionSavvy Schaumburg, United StatesTitle: L1/L2 Desktop Support Analyst · Location: Schaumburg, Illinois - Hybrid · Here's What You'll Do: · Provide exceptional customer service at the walkup service desk to resolve incidents immediately and expedite fulfillment of requests. · Provide remote support over the phon ...
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Network Support Analyst
3 days ago
Sentinel Downers Grove, United States**Responsibilities**: · Qualifications: · - CCNA certified or higher is required · - Precision and Accuracy with variable monitoring systems · - Organized with Ability to Multi-task · - Quickly Responds to Problem/Critical Situations · - Provide accurate and timely communication/ ...
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Support Center Analyst
1 week ago
Rewards Network Chicago, United States**Job Overview** · **What **you'll** bring to the table**:(Responsibilities)**: · - Identifies, researches, and resolves technical and procedural issues. · - Documents, tracks, and monitors each incident to ensure a timely resolution. · - Builds, deploys, and repairs desktops and ...
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Customer Support Analyst
2 weeks ago
Zurich North America Schaumburg, United States** Customer Support Analyst** · 84208 · Zurich is currently hiring a Customer Support Analyst to join their team This role provides first level telephone and electronic support services to internal & external customers related to general inquiries; including policy questions, c ...
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Tech Support Analyst
1 week ago
Follett School Solutions LLC Chicago, United States**Position Overview**: · **Responsibilities**: · - Serves as primary technical support liaison between company and customer. · - Keeps customer informed of how and when problems are resolved. · - Involved in any additional follow up, testing and troubleshooting. · - Responsible f ...
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Application Support Analyst
1 week ago
Press Ganey Chicago, United States**Company Description** · PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries—a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earli ...
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Help Desk Support Analyst
20 hours ago
RCR Consulting Group Chicago, United StatesJoin our growing team as a Help Desk Support Analyst · **Company Description**: · At DP3, we're not just a tech services provider; we're a community of innovators, problem-solvers, and growth enthusiasts. Nestled in the heart of Chicago, IL, DP3 is the go-to destination for small ...
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Net Suite Support Analyst
1 week ago
Barco Products LLC Batavia, United States: · **Summary**: · The NetSuite Support Analyst is responsible for the maintenance and further development of our company's NetSuite ERP solution. They will be expected to perform tasks within the ERP that require basic customization with little to no scripting needs, such as cre ...
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Arity - Customer Support Analyst
1 week ago
Allstate Chicago, United StatesThe world isn't standing still, and neither is Allstate. We're moving quickly, looking across our businesses and brands and taking bold steps to better serve customers' evolving needs. That's why now is an exciting time to join our team. You'll have opportunities to take risks, c ...
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Technology Support Analyst I
1 week ago
Kirkland and Ellis Chicago, United States**About Kirkland & Ellis** · At Kirkland & Ellis, we are united in our ambition and drive to move forward. We share core values that help us achieve excellence: collaboration, talent empowerment, service, inclusion, respect and gratitude. Our people are our greatest asset, and we ...
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Trading System Support Analyst
1 week ago
Belvedere Trading Chicago, United StatesThis position will provide an opportunity to learn Belvedere's proprietary technology environment and trading operations in a challenging and fast-paced environment. · Our teams provide around-the-clock support to facilitate fast issue resolution for our traders. · **What you'll ...
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IT Support Analyst
2 weeks ago
Christ Panos Foods Inc Itasca, United StatesChrist Panos Foods is currently seeking an · IT Support Analyst · to join our expanding IT department. This new position will play a crucial role in providing technology support and assistance while ensuring smooth operation of computer systems, software, and related hardware. ...
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Assoc Technical Support Analyst-CVR
1 week ago
CDK Global Hoffman Estates, United States***THIS POSITION IS REMOTE*** · Provides primary support to customers encountering problems using the CDK's products and solutions. Responds to customer product inquiries via telephone or in written internet-based email or chat sessions. Facilitates inquires through systems in o ...
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Application Support Analyst
1 week ago
Realign LLC Elk Grove Village, United StatesJob Type: Contract · Job Category: IT · Job Description · Job Title: Application Support Analyst · Job Summary: · The Application Support Analyst will provide technical support and assistance to end-users by resolving system issues and addressing software application queries. ...
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Payroll Tax Support Analyst
15 hours ago
PrismHR Rolling Meadows, United StatesJob Description · Job DescriptionWe are seeking a highly skilled and dedicated Payroll Tax Support Analyst to join our dynamic team in the payroll software industry. As a Payroll Tax Support Analyst, you will specialize in all aspects of payroll tax, providing expert guidance and ...
Level 1 IT Support Analyst - Hoffman Estates, United States - Beacon Hill
Description
This is a 3-6 month contract to hire opportunity.
BASIC FUNCTION
RESPONSIBILITIES