- Perform informal and formal needs assessments for each customer to recommend appropriate goods and services
- Develop a rapport with customers, demonstrating a friendly and helpful manner to put them at ease
- Managing fuel pricing and daily transactions.
- Provide management level reporting on a regular basis.
- Maintain a neat and clean appearance to represent a positive image of the company and its brand at all times
- Participate in training and professional development and put new skills to immediate and meaningful use
- Foster a positive and pleasant working relationship with members of the customer service sales team
- Familiarize yourself with current information about services and products available for customers
- Accurately record customer demographics, sales orders, or other information digitally or in written form
- Associate or bachelor's degree or equivalent experience preferred
- 2+ years of customer service or sales/marketing experience preferred
- Ability to cooperate with and support other members of customer service team
- Strong verbal communication skills
- Willingness to interact daily with customers from a wide range of cultures and backgrounds
- Must be comfortable working independently and making minor decisions without direct supervision
- Good sense of organization and keen attention to detail
- Knowledge of customer service best practices and desire to participate in trainings and professional development
- Ability to perform well in a fast-paced working environment
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Customer Service Representative - West Mifflin, United States - Corporate Air LLC
Description
Job Description
Job DescriptionResponsibilities for Customer Service SalesFull-Time - must be able to work weekends