Qualification for Customer Service Representative - East Washington, PA, United States - Emerald Enterprises
Description
To strengthen our team, we are looking for employees for the qualification as a customer service representative (m/f/d) in East Washington, PA. The qualification will take place in Hannover and possible deployment locations afterwards include Paderborn, Celle, Hannover, Hameln, Minden, Hildesheim, and Nienburg.
WHAT YOU CAN ACHIEVE - YOUR TASKS WITH US:
- You are a friendly representative and the first point of contact for our passengers, making their journey with the S-Bahn Hannover a pleasant experience.
- You advise our passengers on fares, timetables, connections, and tourist destinations in the area.
- You ensure fare revenues through ticket sales and inspections.
- You assist our customers on the platform and on the train with a smiling attitude.
- You ensure service quality and improve it by monitoring order and cleanliness.
- You accompany special trips and events.
- You ensure the safety of passengers and are always ready to help.
WHAT MOVES US - YOUR PROFILE:
- You have relevant work experience in the hotel, gastronomy, or service industry.
- You have a valid driver's license so you can get from A to B and back again.
- You enjoy working at different times of the day, find the right answers to challenges, and are willing to carry luggage from the train.
- Friendly and goaloriented communication is one of your strengths this is also reflected in your wellgroomed
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