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    Data Collection Specialist - Durham, United States - Latitude, Inc.

    Latitude, Inc.
    Latitude, Inc. Durham, United States

    4 days ago

    Default job background
    Description

    Job Description

    Job DescriptionJob Title: Data Collection Specialist

    Overview:     The Data Collection Specialists will perform various duties that include monitoring all accounts daily, investigating historical data for receivables and debts, and processing refunds and payments.

    Main Points
    • MUST LIVE IN OR NEAR DURHAM, NC
    • First 10 weeks onsite then can go fully remote
    • Pay: 17/hr.
    • Must have outbound calling experience
    • Pass Drug and Background
    • Highschool Degree Required

    Knowledge, Skill, and Abilities Required
    - Effective business-to business telephone recruiting and etiquette skills
    - Ability to establish and maintain working relationships
    - Effective interpersonal and verbal communication skills, above average vocal presentation, problem solving skills, and data management skill
    - Ability to interact comfortably on a computer and toggle between screens while speaking on the phone
    - Ability to perform data entry tasks using 10 key typing while maintaining accuracy
    - Demonstrate knowledge of basic pharmaceutical terminology, drugs and billing
    - Ability to pass evaluation and skills assessment tests during initial hiring process

    Project Specific Requirements
    - Successfully complete the site-specific general interviewer training
    - Successfully complete the home study exercises
    - Successfully complete the project specific trainings
    - Maintain the study data quality standards by completing all interviews and forms completely and accurately
    - Adhere to study production guidelines
    - Adhere to study confidentiality requirements

    Minimum Education & Experience Requirements:
    - Preferred – 4-year college degree, but applicant must have at minimum high school diploma plus two years of pharmacy experience or a combination of education, training and experience.

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