Jobs
>
New York City

    F&B Operations Manager - New York, United States - Graduate Roosevelt Island

    Graduate Roosevelt Island
    Graduate Roosevelt Island New York, United States

    3 weeks ago

    Default job background
    Description

    Compensation Type:
    Yearly

    Highgate Hotels:

    Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgates portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industrys most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

    Location:

    Graduate Roosevelt Island is part of the Graduate Hotels collection located on the Cornell Tech Campus on Roosevelt Island, serving as the islands first hotel and marking the brands debut in New York City. Architecturally designed by internationally renowned design firm, Snhetta, and interior design from Graduate Hotels in-house team, the hotel blends Old School and New Age, taking inspiration from both the rich history of Roosevelt Island and the future of technology that the Cornell campus embodies. The futuristic, fashionable and the functional meld to create a space thats bright, open and always interesting. The crown jewel of the property is the Panorama Room, the stunning 168-seat rooftop bar and lounge designed by James Beard Foundation Award-winning design firm, Parts and Labor Design, this venue evokes a sense of cinematic drama inspired by futurism creating a true destination for fashion-forward elegance in an intimate space all set against unobstructed city views.

    Overview:

    The Food & Beverage Operations Manager is responsible for assisting in coordinating, supervising and directing all aspects of F&B outlets operations, while maintaining a profitable F&B outlet and high quality products and service levels. He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.

    Responsibilities:
    • Oversee all aspects of the daily operation of the outlet.
    • Supervise outlet personnel.
    • Respond to guest complaints in a timely manner.
    • Work with other F&B managers and keep them informed of issues as they arise.
    • Keep immediate supervisor fully informed of all problems or matters requiring his/her attention.
    • Assist in coordinating and monitoring all phases of Loss Prevention in the outlet.
    • Prepare and submit required reports in a timely manner.
    • Ensure preparation of required reports, including (but not limited to) Wage Progress, payroll, revenue, employee Schedules, quarterly actions plans.
    • Monitor quality of service in F&B outlet.
    • Assist in menu planning and preparation.
    • Ensure compliance with all local liquor laws, and health and sanitation regulations.
    • Ensure compliance with SOPs in all outlets.
    • Ensure compliance with requisition procedures.
    • Be visible on the floor and assist staff as needed during each meal period.
    • Conduct staff performance reviews in accordance with Highgate Hotel standards.
    • Ensure the training of employees on SOPs and technical job tasks.
    • Be involved in and/or conduct departmental and hotel training (CARE, One to One), etc.
    • Interview candidates for front-of-house F&B positions and follow standards for hiring approvals.
    • Complete tip reporting.
    • Understand, implement and monitor corporate promotions in outlet (if applicable), including buffet and three-meal concept standards.
    • Ensure overall guest satisfaction.
    Qualifications:
    • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
    • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
    • Must be able to multitask and prioritize departmental functions to meet deadlines.
    • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
    • Attend all hotel required meetings and trainings.
    • Participate in M.O.D. coverage as required.
    • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
    • Maintain high standards of personal appearance and grooming, including wearing nametags.
    • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
    • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
    • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
    • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
    • Must be able to maintain confidentiality of information.
    • Perform other duties as requested by management.
    • Maintain a warm and friendly demeanor at all times.

    Salary($70,000-$75,000)

  • Dupont

    Operations Lab Manager

    3 weeks ago

    Dupont Newark, United States OTHER

    En DuPont, trabajamos en cosas que importan, ya sea en proporcionar agua limpia a más de mil millones de personas en el planeta, producir materiales esenciales en los dispositivos tecnológicos cotidianos (desde smartphones hasta vehículos eléctricos) o proteger a los trabajadores ...

  • TL Jackson Construction, Inc

    Operations Manager

    3 weeks ago

    TL Jackson Construction, Inc York, United States

    **About Us**: · T. L. Jackson Construction ("TLJ") & General Construction Services ("GCS") are owned and led by Jed Beckman, President, and Amy Beckman, Controller. The Beckmans started GCS in 2019 and acquired TLJ in 2021. The company is headquartered in Loganville, Pennsylvania ...

  • SA Hospitality Group

    Operations Manager

    1 week ago

    SA Hospitality Group New York, United States

    **Position Reports to**:Director of Operations (DO) · This is an exempt position. · **Key Responsibilities/Accountabilities**: · ***Logistics** · - Assist in creating company policies that will benefit both the work force and the company and makes sure that they are adhered to · ...

  • Doceo

    Operations Manager

    3 weeks ago

    Doceo York, United States

    **Job Overview**: · **Responsibilities**: · **-**Strategic Planning: Develop and implement strategic plans to optimize warehouse operations, improve efficiency, and reduce costs. · - Process Improvement: Continuously analyze existing processes and identify areas for improvement. ...

  • Happy Socks

    Operations Manager

    1 week ago

    Happy Socks New York, United States

    At Happy Socks we have made it our mission to spread happiness everywhere, and you only have to spend a few minutes with us to realize how seriously we take it_ · We're currently looking for an **Operations Manager **to oversee various aspects of our operations in **North America ...

  • Arrive

    Operations Manager

    3 weeks ago

    Arrive New York, United States

    Operations Manager · **TITLE**: Operations Manager · **HOURS**: Full-Time · **LOCATION**: New York, New York · **COMPENSATION**: Salary · **Arrive** is changing the way wellness works. We operate as a co-working fitness + wellness space with an elite team of members that rent spa ...

  • Mēdüzā Mediterrania - New York

    Operations Manager

    3 weeks ago

    Mēdüzā Mediterrania - New York New York, United States

    Introducing Mēdüzā Mediterrania, an extraordinary culinary journey inspired by the timeless allure and captivating essence of the Mediterranean. At Mēdüzā, time slows as vibrant Mediterranean traditions blend with old-world habitats. We dedicate every moment to celebrating the be ...

  • MCR Hotels

    Operations Manager

    2 weeks ago

    MCR Hotels New York, United States

    **Operations Manager**: · The Royalton Hotel, 44 W. 44th St, New York, New York, United States of America Req #6067 · Tuesday, April 16, 2024 · The **Operations Manager at The Royalton Hotel** is responsible for the overall duties of the Housekeeping and Front Office operations. ...

  • Crunch Fitness Corporate

    Operations Manager

    2 weeks ago

    Crunch Fitness Corporate New York, United States

    **Benefits/ Perks**: · - Great facilities with functional training areas, premier strength equipment, top-of-the-line cardio equipment and more · - Competitive compensation plan plus Bonus potential · - Complimentary CPR/AED Re-certifications · - Benefits including group health i ...

  • The Winthrop Group

    Operations Manager

    1 week ago

    The Winthrop Group New York, United States

    **OPERATIONS MANAGER - Remote or On-site (New York City)** · **Key Responsibilities** · - Employee Communications and Administration_ · - Serve as point person, facilitating communications between Winthrop's vendors, employees, the leadership team, and clients, when appropriate · ...

  • Hilco Global

    Operations Manager

    3 weeks ago

    Hilco Global New York, United States

    Job Description: · IPv4.Global by Hilco Streambank is continuing to disrupt the IPv4 market. We need someone to lead our operations team. This person will oversee our team of Transfer Analysts as they support clients in completing IP address transactions, and maintaining our 10/1 ...

  • EquipSystems LLC

    Operations Manager

    3 weeks ago

    EquipSystems LLC New York, United States

    **THE COMPANY**: · EquipSystems is the leading provider of deep cleaning, disinfection, and reporting services for healthcare equipment. Our clients include hospitals, hospital systems, nursing homes, ambulatory surgery centers, and dialysis centers. We have offer opportunities i ...

  • Hit the Books

    Operations Manager

    1 week ago

    Hit the Books New York, United States

    **About HIT THE BOOKS** · Hit the Books ("HTB") aims to bring additional educational resources to underserved communities through a sports-based development approach, with tutoring and mentorship at its core and mixed martial arts as the 'hook' to get kids engaged in the program. ...

  • Newark SpringHill Suites by Marriott

    Operations Manager

    3 weeks ago

    Newark SpringHill Suites by Marriott Newark, United States

    Are you ready to advance your career to the next level? Are you a passionate hospitality professional? How about Hands on, energetic, and driven? **Tharaldson wants you** · - We provide a friendly, professional place to work and have fun, with opportunities for advancement and ca ...

  • Hard Rock Cafe

    Manager - Operations

    1 week ago

    Hard Rock Cafe Atlantic City, United States

    Overview: · Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Ro ...

  • Arrow Security

    Operations Manager

    2 weeks ago

    Arrow Security Manhattan, United States

    **OPERATIONS MANAGER - SECURITY OPERATIONS - ARROW SECURITY NYC REGIONAL OFFICE** · New York, NY · **Position Summary** · As an operative of our company pledge to exceed client expectations, the **Operations Manager** manages staffing and scheduling of security officers for desig ...

  • Hit the Books

    Operations Manager

    1 week ago

    Hit the Books New York, United States

    **About HIT THE BOOKS** · Hit the Books ("HTB") aims to bring additional educational resources to underserved communities through a sports-based development approach, with tutoring and mentorship at its core and mixed martial arts as the 'hook' to get kids engaged in the program. ...

  • Amazon Services LLC

    Operations Manager

    2 weeks ago

    Amazon Services LLC York, United States

    3+ years of employee and performance management experience · - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience · - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays · Our WW Operations network delivers million ...

  • Sonesta

    Operations Manager

    2 weeks ago

    Sonesta New York, United States

    **Job Description Summary** · Operations Manager is an important role to the hotel success. This is a managerial role that requires leadership skills and flexibility to support a number of areas in the hotel including Housekeeping and Front Desk. Will be required to work mornings ...

  • Morty

    Operations Manager

    1 week ago

    Morty New York, United States

    **About Morty**: · Morty is on a mission to revolutionize the outdated mortgage industry by letting people shop, compare, and close any mortgage option from any lender, completely online. Purchasing a home is the largest, most important financial transaction of most people's live ...