- Support responsibilities include software installation and configurations.
- The Helpdesk Specialist provides technical, operational, and training support to personal computer users either via telephone or on-site, handling PC desktop hardware and software packages.
- Job duties entail installing and testing personal computers, printers, and other peripherals, configuring operating systems, loading software programs, and troubleshooting incidents.
- The candidate will also diagnose hardware and software issues, coordinate repairs, resolve system problems, and participate in system evaluations and software configurations.
- Bachelor's degree in a related discipline or equivalent experience with 2 years of professional experience; or no experience required with a related Master's degree.
- Current DoD 8570 IA Baseline Certification, IAT Level I, and the ability to obtain the DoD 8570 IA Computing Environment Certification within 6 months of employment.
- Must have an Interim Secret Clearance.
- Experience supporting Windows 7, Windows 10, and MS Office 2013, as well as using a ticketing system like Remedy.
- Skills required include analytical abilities, strong communication, coordination, independence in task handling, and teamwork.
- Experience with Lexmark, HP, or Ricoh printer devices maintenance.
- Prior USACE/ACE-IT experience, familiarity with working in a DoD environment, and supporting Office 365.
- $20-$26 per hour
- Competitive pay and benefits, including 401k eligibility after 6 months with a company match.
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PC Technician - Los Angeles, United States - Allyon
Description
Summary:
Allyon, Inc. is a well-established firm in the IT and Healthcare Services industry. We are passionate about what we do and take pride in assisting talented individuals in reaching their career aspirations while helping our clients build exceptional teams. If you are keen on becoming part of the Allyon Team, feel free to submit your resume for review.
Job Title:
PC Technician
Location:
Los Angeles, CA
Duties and Responsibilities:
Minimum Requirements:
Other:
Salary:
What we Offer: