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    Senior Customer Service - Albany, United States - Larioja

    Larioja
    Larioja Albany, United States

    9 hours ago

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    Description

    Senior Customer Service (H/M/D) con Ingls e Italiano Valles

    **Senior Customer Service (H/M/D) con Ingls e Italiano Valles Barcelona**

    Ref:

    Barcelona

    Hace 26 horas Nueva

    0 inscritos

    Jornada Completa - Contrato Indefinido - Retribucin sin especificar - No se requiere experiencia

    Empresa **Page Personnel**

    Multinacional sector Artes Grficas con sede en Valls Occidental

    .

    ETTs

    Descripcin de la oferta **Descripcin de la oferta**

    Duracin de la oferta: hasta el 17/12/2021

    **Funciones**

    Perfil con clara orientacin al cliente internacional con experiencia mnima de 10 aos en Customer Service Manager/Back office Manager, capaz de asumir gran responsablidad en la empresa y ser el vnculo entre los diferentes departamentos (back office, administracin/contabilidad). En dependencia del director comercial y, en segunda instancia, del director general. Descripcin de la oferta * Asistente al Departamento Comercial de Export. * Autorizar bloqueos internos por cambio de precio y/o riesgo. * Reporting riesgos generales de cliente y carga de pedidos mensual. * Introduccin de tablas de rappels anuales de clientes de export y revisin de funcionamiento correcto. * Introduccin de tablas de comisiones y registro, tras aprobacin. * Segunda instancia en la resolucin de conflictos logsticos. * Reclamacin semanal de pagos a clientes export. * Registro de las condiciones comerciales (precio, pago, etc.) con todos los clientes y seguimiento de la autorizacin de Director Comercial. * Seguimiento del proveedor de diseo y del material de venta (catlogos, anuncios, etc.). Registro de todos los materiales. * Registrar y mantener al da las Presentaciones comerciales. * Organizar comunicaciones a clientes (vacaciones, cambios, nuevos productos, etc.) e internas (programas de produccin, nuevos productos, etc.). * Responsable de la interlocucin diaria con el Country Manager de la sede de Italia: * Contacto con representantes. * Gestin de conflictos con clientes. * Organizacin y coordinacin de eventos y ferias (nacionales e internacionales). * Gestin de contratos comerciales con clientes: * Registro y archivo, propuesta y elaboracin de borradores, seguimiento firma y condiciones internas de contrato, amoritzaciones de export, documentacin del procedimiento de export. Perfil del candidato Dominio del Italiano y del Ingls (imprescindibles ambos). Muy valorables positivamente el Cataln y/o el Francs. Formacin universitaria. Dominio del programa Navision, Excel y Power Point. Experiencia mnima de 10 aos realizando las funciones descritas anteriormente. Clara orientacin al cliente internacional. Perfil analtico con clara mentalidad de servicio, responsabilidad, extroversin y empata. Capacidad de sntesis y de ordenacin. Residencia en Valls Occidental. Acostumbrada/o a trabajar bajo presin y objetivos. Oferta de empleo Oportunidades de carrera y desarrollo profesional. Contrato laboral indefinido a jornada completa. Integracin en un proyecto de crecimiento. **Requisitos**

    Dominio del Italiano e Ingls (imprescindibles ambos). Muy valorables el Cataln y/o Francs. Formacin universitaria. Dominio del programa Navision, Excel y Power Point. Experiencia mnima de 10 aos **Se ofrece**

    Variable del 5-10% (segn objetivos)

    **rea**

    Medios, editorial y artes grficas

    **Categora o nivel**

    Tcnicos

    **N Vacantes**

    1

    GRUPO CRIT

    Castellar del Valls - Barcelona Espaa

    Hace 40 horas

    SERVINFORM

    Barcelona Espaa

    Hace 40 horas

    EUROFIRMS ETT

    Madrid Espaa

    Hace 8 das

    Page Personnel

    Barcelona Espaa

    Hace 40 horas

    Page Personnel

    Barcelona Espaa

    Hace 26 horas

    GRUPO CRIT

    Barcelona Espaa

    Hace 16 horas

    GRUPO CRIT

    Barcelona Espaa

    Hace 16 horas

    Adecco

    Barcelona Espaa

    Hace 16 horas

    GRUPO CRIT

    Barcelona Espaa

    Hace 17 das

    GRUPO CRIT

    Castellar del Valls - Barcelona Espaa

    Hace 40 horas

    SERVINFORM

    Barcelona Espaa

    Hace 40 horas

    EUROFIRMS ETT

    Madrid Espaa

    Hace 8 das

    Page Personnel

    Barcelona Espaa

    Hace 40 horas

    Page Personnel

    Barcelona Espaa

    Hace 26 horas

    GRUPO CRIT

    Barcelona Espaa

    Hace 16 horas

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