- Client Interaction: Handle incoming calls with professionalism, send welcoming emails, and direct clients to the appropriate legal team.
- Evidence Gathering: Collect and organize evidence, obtain witness statements, and schedule medical appointments for clients.
- Data Entry: Record detailed client information accurately and ensure data is up-to-date.
- Follow-Up: Keep clients informed about their case status and facilitate communication with insurance.
- Team Collaboration: Work closely with attorneys and staff for smooth case transitions.
- Client Relations: Maintain professionalism and confidentiality while ensuring a positive client experience.
- Grassroots Marketing: Engage in marketing efforts to promote the firm's services within the community.
- Previous legal intake or customer service experience preferred.
- Exceptional organizational skills and ability to handle multiple inquiries.
- Strong written and verbal communication skills.
- Proficiency in data entry and case management software.
- Detail-oriented with strong follow-up capabilities.
- Competitive salary with bonus eligibility
- Health, Dental, and Vision insurance
- Professional development and training opportunities
- Dynamic and collaborative work environment
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Bilingual Intake Personal Injury Specialist - Boca Raton, United States - KeyStaff, Inc
Description
Job Description
Our client, a highly reputable and bustling law firm that specializes in personal injury litigation, is in search of a dedicated and organized individual to fill the role of Intake Specialist.Job Title:
Intake Specialist
Location:
Boca Raton, FL
Position Overview:
We are on the lookout for a charismatic Bilingual Intake Specialist to join our team. This role requires excellent customer relations skills as you will be the first point of contact for our clients, setting the tone for their journey with us.
Key Responsibilities:
Benefits:
