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    Desktop Support - Plano, United States - TEKsystems

    TEKsystems
    TEKsystems Plano, United States

    1 week ago

    Default job background
    Description
    :

    Desire 3-5 years' experience. Will be based out of Plano,TX. Will have to drive to surrounding clinics to include Garland, McKinney, Frisco etc.


    • Field Support /Desktop for Client Sites
    • Support for EUC Equipment (laptops/Desktops/Printers/Mobil devices and Software)
    • IMACs for Equipment, Software, End User Computing Devices and Voice Devices.
    • Receive and address alerts from Client's paging Systems.
    • Incident and Problem determination and resolution.
    • Technical support and Break-Fix;
    • Laptop/Desktop reimaging.
    • Refresh applicable Equipment in accordance with the Client technology refresh plan
    • Maintain and repair Equipment and Software so that it operates in accordance with the Service Levels and Specifications.
    • Perform Maintenance obligations in cooperation with Third Parties as needed.
    • Follow Client's Asset recovery process as specified in the Policies and Procedures Manual, which includes tracking Equipment, preparing Equipment for shipping and coordination with Third Parties
    • Assist End User Computing team and Asset management team with updating the inventory of End User Computing Devices, Voice Devices, Mobile Data Communications System/Network Infrastructure Servers.
    Skills:

    Troubleshooting, Desktop, Windows 10, Deployment, Imaging, Service Now, Laptop

    Top Skills Details:

    Troubleshooting, Desktop, Windows 10,Deployment, Imaging, ServiceNow, Laptop

    Qualifications:


    Individual must be self-starting, able to work alone and within a team, follow detailed processes, and open to flexible scheduling.

    Should be able to troubleshoot and isolate issues related to end user computing environments; printers, computer devices,

    About TEKsystems:

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.

    We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

    As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

    That's the power of true partnership. TEKsystems is an Allegis Group company.


    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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