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- Win Desktop and Laptop BuildRefurbishment, OS Installation, Applicationinstallation via SCCM, Active Directory Management.
- Providing support for Desktop/Laptop in MMD infrastructure
- CMDB Management
- Providing Desktop Support and addressing tickets for WIN-10Deployment related issues and requests.
- Hand hold customer in installation of any applications, 1stLevel of technical support
- Troubleshooting and resolving users desktop/laptop/tablets issuesremotely
- Identification, troubleshooting and resolution of various servicesrunning on Windows Operating system