Jobs
>
Dallas

    Desktop Support - Dallas, United States - US Tech Solutions

    Default job background
    Description

    As a level 2 desktop support technician (Regional IT Specialist), you are responsible for supporting end-user client technology and services for Client employees located in the North American region as well as occasional remote support for other geographic regions where client does business globally. This includes, but is not limited to, desktop, laptop, and mobile device troubleshooting and diagnosis as well as minor repairs in some instances. This is an internal, end-user facing role where your skills at maintaining and developing relationships with internal users and executive staff is crucial. The Regional IT Specialist role is part of Client IT function and is responsible for a wide range technical support tasks.

    Job Duties:

    · Ensure customer satisfaction

    · Report to customers and management on status, resources, needs, and resolutions

    · Diagnose and repair computer systems and mobile devices (Windows, Macs, Androids, and iPhones)

    · Reimage systems and perform data migrations

    · Provide limited user training and education on standard applications

    · Remote user support

    · Implement hardware and software rollouts

    · New hardware delivery and setup (requires lifting of boxes and other hardware in addition to installation under desks)

    · Support a variety of applications, security agents, and services

    · Work with IT infrastructure teams to setup and maintain existing infrastructure environments and assist with local physical changes

    · Printer installation and troubleshooting

    · Provide a supporting role for audio/visual & physical conference room technologies

    · Assist with telecom and network equipment racking, cabling, etc.

    Skills:

    Excellent oral and written communication skills

    Ability to work collaboratively with other Regional IT Specialists and cross-functional technical team members to support deadlines and have the ability to work independently as well

    Ability to engage executive-level internal employees

    Strong aptitude for learning new technologies and understanding how to utilize them

    Ability to follow standard IT support and engineering principles and practices

    Utilize standard IT ticketing software for documentation and workload management

    Ability to handle multiple tasks concurrently with competing deadlines

    Contribute to team activities and goals and share their experience and ideas

    About US Tech Solutions:

    US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit .

    US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


  • ChildCareGroup

    Desktop Support

    1 week ago


    ChildCareGroup Dallas, United States

    Job Description · Job DescriptionMake an Impact as a Desktop Support · You will work at our main office and in the field providing 1st level technical support for the determination, resolution, or escalation of technical problems related to Windows environments and applications, ...

  • Parkland Health and Hospital System (PHHS)

    IT Desktop Support

    3 weeks ago


    Parkland Health and Hospital System (PHHS) Dallas, United States

    Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and ...

  • Match Point Solutions

    Desktop Support

    6 days ago


    Match Point Solutions Dallas, United States

    Job Description · Job DescriptionMatchPoint Solutions is a fast-growing, young, energetic global IT-Engineering services company with clients across the US. We provide technology solutions to various clients like Uber, Robinhood, Netflix, Airbnb, Google, Sephora and more More rec ...


  • IT Vision Group Dallas, United States

    Job Description · Job DescriptionTitle : Desktop Support and Field Support · Location: Remote · Duration: 12 Months+ · Client: McKesson · Job Description : · One of client is looking for Desktop Support and Field Support. · ...


  • Yoh, A Day & Zimmermann Company Dallas, United States

    Desktop Support Engineer · 12 month contract to hire · Dallas, TX (Onsite - CityPlace) · The Desktop Support/Engineer will be an essential part of the IT team, focusing on ensuring the efficient and reliable operation of the organization's computer systems. With 2-3 years of prac ...


  • Forhyre Dallas, United States

    Job Description · Job DescriptionWe are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. · If you're computer-savvy and enjoy supporting end users, we'd like to me ...

  • Diverse Lynx

    Desktop Support

    3 weeks ago


    Diverse Lynx Dallas, United States

    Title: Desktop Support · Location: Chicago(Naperville), IL /NEW YORK , NY/ Raleigh, NC/ Dallas, TX · Duration: Contract · Job Description: · Desktop Support: OSS (Local IT )? Provide onsite and desk side support services to end users.? Build, configuring and troubleshoot Inst ...


  • Motion Recruitment Partners LLC Dallas, United States

    Desktop Support Technician · Farmers Branch, TX · Onsite · Contract · $23.71/hr - $26/hr · Our client is looking for a Desktop Support Technician for a 2-month contract in Farmers Branch, TX · Applicants must be currently authorized to work in the US on a full-time basis no ...

  • Excelon Solutions

    Desktop Support

    2 weeks ago


    Excelon Solutions Dallas, United States

    Job Description · Job DescriptionJob Description. · OS deployment and application using SCCM and Intune. · Experience with the Windows 11 process of refreshing machines, and shipping out equipment. · Understanding of Office 365 or Microsoft 365 technology and any other client sup ...


  • Franklin Fitch Dallas, United States

    Senior Desktop Support Engineer - On-site - Dallas, TX · We've recently partnered with one of the largest and oldest plaintiff law firms in Dallas with a great mission, on behalf of some huge clients. · They're now looking for an experienced Desktop support engineer to proactiv ...


  • Heller Search Associates Dallas, United States

    Key Responsibilities & Duties: · Provide resolution and excellent customer service while troubleshooting technical hardware/software issues. · Provide quick and effective assistance with IT issues (in-person, via email or phone). · Evaluate, propose and implement solutions to exi ...

  • Parkland Health and Hospital System

    IT Desktop Support

    22 hours ago


    Parkland Health and Hospital System Dallas, United States Part time

    Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and ...


  • Southwest Transplant Alliance Dallas, United States

    Desktop Support Technician III — Southwest Transplant Alliance · Register to Be a Donor Volunteer With Us F T L I · Who We Are · Who We Serve · About Donation · Foundation · STARTER · Partners · Careers · Desktop Support Technician III · OVERVIEW · STA's Service Desk t ...


  • Signify Health Dallas, United States

    Job Description · Job DescriptionHow will this role have an impact? · This position is responsible for providing deskside and remote support to visiting CVS and Signify Health's internal users. Our internal employees leverage our company systems and hardware to perform functions ...


  • Strategic Systems Dallas, United States

    Job Description · Job DescriptionJob Title: Desktop Support Technician II · Location: 14325 Gillis Road Farmers Branch TX 75244 · Duration: 3 Months contract to hire · Shift timings: M-F 8-5. · Pay rate: $25/hr on w2 without benefits. · Job Description · ZIPs:76108,75240,75243, ...


  • Desktop & Depot Support Dallas, United States

    Job Description · Job DescriptionDescription:Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match · Opportunity: · Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as ...


  • ApTask Dallas, United States

    About Client: · The client is a technology managed services provider and product reseller.It provides Managed Workplace Services including IT solutions and hardware, integration and support services and has partnerships within the technology space such as HP, IBM, Cisco, Dell, A ...


  • MAFÉ Resources Dallas, United States

    We are seeking a highly skilled and motivated Desktop Support technician to join our IT support team 4-6 month Project. We will have 3 positions on our Project team. These roles will be eligible for extension and/or conversion. · Duration: 4-6 month contract with possibility of ...


  • Tata Consultancy Services Dallas, United States

    Role: EUC Desktop Support · Skills: Troubleshooting, Desktop support, EUC , Windows 10 · Location: Dallas, TX/ Opa-locka, Florida (Onsite) · Salary: $65k to $75k · Job Description: · Must have skillsets: · Windows 10 Administrator, MECM Image management & deployment · Understand ...


  • U.S. CREW CHANGE Dallas, United States

    COMPANY OVERVIEW: · U.S. Crew Change is a leading transportation and emergency services company dedicated to providing best-in-class industrial employee and emergency services ground transportation solutions. Our mission is to be the best-in-class industrial employee and emergen ...