- Support the business through administrative tasks for Customers, Sales, and Service team members.
- Assist in quoting and post purchase order management, including organizing the details of each sale and order processing.
- Manage shipping arrangements, invoice tracking and reporting on all orders.
- Represent company products as a customer-facing professional exceeding, our customer expectations.
- Support our business development team through our sales lifecycle – RFQ through project closeout.
- Process production through all steps of the supply chain; both internally in our machining facility through installation at customer site.
- Coordinate customer interactions throughout the sales lifecycle including machine delivery, invoicing/processing payments and installation.
- Support dealer network by being a point of contact and executing tasks for the end customer's overall satisfaction.
- 2-5 years working experience with direct customer interactions.
- US Citizen or existing Green Card Holder due to our customer facilities access requirements.
- Excellent interpersonal skills with the ability to communicate effectively at all levels.
- CRM knowledge.
- Excellent planning and organizational skills.
- Strong computer skills including the ability to prepare spreadsheets and use Microsoft Office products (Word, Excel, Power Point and/or Access) to analyze data and trends.
- Enthusiasm, discipline and drive to succeed to achieve significant results for the company.
- Performance-orientated that will embrace autonomy and accountability for results.
- Willing to travel to potential customers locations and promote the brand at conferences and events.
- Bachelor's Degree (B.S.) or relevant experience.
- 100% company paid Health Insurance Plan monthly premium for the employee, Dental & Vision Plans
- Matching 401K Plan
- 9 paid holidays, 5 paid personal days, and a very generous paid vacation time
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Inside Sales - Rock Hill, United States - Winbro
Description
We are Winbro, a global leader in high technology, non-conventional manufacturing processes; laser micro and macro machining, electro discharge drilling (EDM) and advanced custom solutions. We are at the heart of the green hydrogen revolution enabling production of next generation fuel cells with our ultra fast laser drilling and welding technologies. Our technology is capable of producing highly complex micro parts to micron level accuracies, enabling a revolution in personalised drug delivery and medical care and our technology is also capable of producing highly complex semiconductor parts, enabling next level efficiencies in electronics manufacturing.
JOIN US and we can offer you an opportunity to work in a high-tech, specialist company working with some of the best global names in aerospace, medical, semiconductor and clean energy.
We are seeking an Inside Sales & Service Representative who can handle daily orders, invoicing, contract reviews, project status updates and external sales team coordination.
Day-to-day, you will:
Our requirements:
We offer a competitive salary and a benefits package that is unsurpassed in this geographic area, including:
