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    Store Operations Manager - Seattle, United States - Insomnia Cookies

    Insomnia Cookies
    Insomnia Cookies Seattle, United States

    2 weeks ago

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    Description
    Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and we are set to open our newest store in Seattle, WA in the Summer of 2024
    Insomnia Cookies is actively hiring for a Store Operations Manager (GM) for our Seattle, WA store located at 4220 12th Ave NE, Seattle, WA 98105 and we are seeking hospitality focused individuals looking to join a fun, entrepreneurial and rapidly growing company in a role that offers great training & mentorship, professional growth/quick advancement opportunities and achievable sales success
    Check out some of our content vids to learn more Who We AreInsomnia Cookies TimelineCore ValuesComp &

    Sweet Position Perks:
     * a competitive base + monthly bonus compensation package. * a $50.00 per month cellphone data plan stipend. * enrollment in our Cookie Jar internal equity program. * excellent comprehensive benefits coverage that includes medical, dental, vision & pet insurance plans. * 401K with contribution match. * 2 weeks paid vacation, 2 Insomnia Personal Days of Wellness paid, paid sick leave. * Enrollment in our Cookie College learning/training platform. * free cookies, awesome swag and so much more Job Duties &

    Position Focus:
     * Hire, coach and develop a diverse part-time hourly staff that includes Shift Leaders, Cookie Crew and Delivery Drivers. * Lead service components including stellar food quality, engaging customer service, employee friendliness, and store cleanliness, through the team. * Establish a strong culture of excellence that prioritizes cookie quality, customer service, and sales performance, while also supporting personal growth and opportunity for all team members. * Manage and audit inventory to maintain proper controls. * Create and execute fun, local marketing drops. * Create and drive in-store recognition programs/contests.

    What we seek: * 3+ years of management/leadership experience in a restaurant or retail establishment * Availability to work 2-3 mid-to-late shifts throughout the latter part of the week (Thurs- Sun) * Benevolent leadership style with a player-coach mentality when it comes to day-to-day management of the business * An innate sense of true hospitality and ability to deliver exceptional customer service to all of our guests * A solid technical acumen regarding restaurant/retail business software, proficiency with MS Outlook, Excel, MS Teams and prior experience hiring employees using an Applicant Tracking System * Familiarity with using commercial convection ovens - a plus Apply for this job
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