IT Applications Support Specialist - Louisville, United States - Colorado City & County Management Association

Colorado City & County Management Association Louisville, United States

1 week ago

Description

The City of Louisville is actively recruiting an ITApplications Support SpecialistforERP (Enterprise Resource Planning). This position will report to the Director of Information Technology. Join our incredible team of go-getters and together, we'll take The City of Louisville by storm, one successful project at a time

In this role, asApplications Support SpecialistforERP,you will act as a crucial link between various departments, providing vital support and configuration for essential City software applications.

Enterprise resource planning (ERP) software coordinates the flow of data between a company's business processes, streamlining operations across the enterprise.

Building robust relationships with other departments is not only integral to the success of Louisville IT but also fosters an environment ripe for innovation.

As anApplications Support SpecialistforERPyour time will be spent supporting:

60% configuring and supporting the Tyler Technologies Munis ERP solution for Finance, Payroll, Human Resources, and Community Development (Energov)
20% SQL database administration and data reporting
10% supporting other applications like Laserfiche, RecTrac / WebTrac, Incode Court, NEOGOV
10% on new projects

Ideal Candidates Will Have:
Exceptional customer service and clear communication skills are a must
ITIL Foundations certification and/or coursework or experience.
Experience configuring and supporting an ERP System
Strong understanding of SQL database administration and solid data reporting skills (preferably SSRS & Crystal Reports).
Exceptional problem solving and critical thinking abilities and ability to make sound decisions.
Must have the ability to set an example for responsiveness, collaboration, work effort, dedication, and maturity.
Ability to remain solution focused to solve customers' problems and understand customer short and long-term needs.

Salary
$44.60 – $60.22 Hourly
$92,768.00 – $125,257.60 Annually

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