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Commercial HVAC/R Service Administrator/Writer - Kent, United States - The SEER Group, LLC
Description
The Seer Group offers many career opportunities through our growing partner network.Ready to heat up your career? Explore our job opportunities in
HVACand join an industry that offers endless growth potential and unique benefits.
The
HVACsector is at the forefront of innovation, impacting society by providing essential heating, ventilation, and air conditioning services.
Working in
HVACoffers job satisfaction through helping people stay comfortable and safe while advancing your skills in a dynamic and in-demand field.
HVACjob listings today
Commercial HVAC/R Service Administrator/Writer
Posted:
05/03/2024
Industry:
HVAC
Job Number:
PMG98032-SAWCR
Pay Rate:
$25 - $32 /hr (DOE)
Company:
Performance Mechanical Group
Resume Required:
Job Description
Performance Mechanical Group,
one of the premier mechanical
HVACcontractors in the Puget Sound area, is looking for a
Commercial HVAC/R Service Administrator/Writer
to join our team
Job Title:
Commercial HVAC/R Service Administrator/Writer
Location:
Kent, WA
Pay:
$25-$32 /hr (DOE)
Schedule:
Monday - Friday, 7:30 AM - 4:30 PM, with overtime as needed.
Benefits:
Comprehensive Medical, Dental, Vision, and life insurance. and 401K with generous employer match.
Extras:
Paid vacations- up to 2 weeks/year, holidays, and sick leave. Employee assistance program and certified training.
Position Type:
Full-time
Commercial HVAC/R Service Administrator/Writer Position Summary:
The Commercial HVAC/R Service Administrator/Writer will coordinate the administrative activities of the service division. This would include contract management, training with dispatchers, and billing.
Essential Job Functions:
Service writing and approval:
Manage all repair quotes and assure successful, timely delivery. Notify the dispatcher of approved work. Order needed parts for a repair quote. Notify the technician when the parts have been ordered. When delivering quotes to customers, notify them of all open quotes for the same property.
Issue truck stock purchase orders and complete associated data entry.
Offer complete customer service to both internal and external customers.
Back up to all service dispatch duties
Attend weekly meetings to delegate resources
Renew and cancel contracts following processes in place to ensure that all aspects of cancellation are captured.
Generate monthly PM work orders. Predict work orders in order to allow the service department to order parts.
Report on conditions that are affecting customer satisfaction to the Service Operations Manager.
Implement and maintain procedures with specific current needs to integrate both software and personnel of HVAC/R.
Confirm profit margins and notify management of low margins.
Facilitate project hand-offs between service and projects for estimating. This will mean doing the necessary research when forwarding change-out information to engineering and estimating so they have everything they need
Job Requirements
Commercial HVAC/R Service Administrator/Writer
Required Knowledge, Skills, and Experience:
Requires a high school diploma or equivalent.
1-3 years of experience in the
HVACoffice.
Strong written and verbal communication skills, including active listening.
Must have the ability to work positively in a team environment.
Ability to prioritize tasks in a fast-paced environment.
Excellent verbal and written communication skills.
Experience with Microsoft Office Suite.
Dispatch experience is a plus
Additional Information
More than 30 years after its inception, Performance Mechanical Group is one of the premier mechanical
HVACcontractors in Puget Sound.
PMG is proud to serve Kent, Covington, Auburn, Lakeland, Federal Way, Algona, Pacific, Milton, Sumner, Maple Valley, East Hill Meridian, Renton, Tukwila, Seatac, and Des Moines.
As a growing
HVACcompany and equal opportunity employer, Performance Mechanical Group is always on the lookout for exceptional people wishing to be a part of our
HVACteam.
HVACindustry.
They are the heart of our company - they enjoy what they do, and it shows We are proud of all our employees and are pleased to offer long-term employment and a compensation package, in addition to advancement opportunities, that rewards them for their hard work and commitment.
Performance Mechanical Group
is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment regardless of race, color, religion, sex, or national origin.
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