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    Administrative/Customer Service Representative - Grand Rapids, United States - GA Richards

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    Job Description

    Job Description

    Shift: Monday - Friday, 7:00 AM - 3:30 PM

    Benefits: Medical, dental, vision, 401k and PTO after 90 days

    Summary: The Administrative/Customer Service Representative assists the Plant Manager in ensuring customer needs are met and any assigned administrative duties are completed. This person communicates with office/plant personnel, the Truck Driver, and the maintenance employees.

    Essential Duties and Responsibilities include the following. Other duties may be assigned.

    Oversee and coordinate order progression

    Assist plant manager in ensuring promised delivery date is met on orders

    Assist plant manager with daily administrative tasks

    Arrange outside vendors when necessary

    Develop and produce necessary reports to assist management

    Maintain an accurate and organized filing system

    Prepare, audit, and forward payroll, accounts payable, and other necessary information to appropriate personnel

    Greet and direct customers, vendors, etc. by telephone or in person

    Ability to understand the applicable procedures document in the training program

    Ability to use multi-line phone system, computer, and other office equipment

    Education and/or Experience:

    High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

    Company DescriptionTHE G.A. RICHARDS GROUP

    The G. A. Richards Group consists of several Michigan-based operations that each engineer and build components for various global manufacturers. With 100 years of experience, we compete across the general industrial and office furniture market. We provide the necessary input to our customers that optimizes component design for our manufacturing processes.

    Apply online at our website or send resume to

    Company Description

    THE G.A. RICHARDS GROUP\r
    \r
    The G. A. Richards Group consists of several Michigan-based operations that each engineer and build components for various global manufacturers. With 100 years of experience, we compete across the general industrial and office furniture market. We provide the necessary input to our customers that optimizes component design for our manufacturing processes.\r
    \r
    Apply online at our website or send resume to

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