Floating Service Advisor - Baltimore, United States - Meineke - 394
5 days ago
Description
Benefits/Perks
- Competitive Compensation
- Career Advancement
- Training and Development
- Comprehensive Benefits Package
- Employee Discounts
- Positive Work Environment
- Locally-Owned
- Cutting-Edge Tools and Equipment:
- Work-Life Balance
Job Summary
Every day is different in our busy automotive service center You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.
Responsibilities
- Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
- Ensure repairs and maintenance tasks are completed in a timely manner
- Mentor employees on best practices for improving sales and customer service techniques
- Oversee daytoday operations of the service department
- Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records
Qualifications
- High school diploma or GED required bachelor's degree preferred
- Valid stateissued driver's license and clean driving record are required
- Successful completion of a preemployment drug and background screening
- At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred
- Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required
Why Meineke?
- Meineke values personal and professional growth.
- Benefit from ongoing training and development programs to enhance your automotive knowledge and stay uptodate with the latest industry trends and advancements.
- Join a team of driven and talented individuals who share your passion for highquality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.
- With locallyowned Meineke shops, experience a sense of community and connection with your customers and fellow team members.
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