- Provide courteous, efficient, and personalized assistance to passengers utilizing various methods including phone, chat, and email.
- Assist customers with flight reservations, changes, cancellations, and upgrades, ensuring accuracy and adherence to airline policies and procedures.
- Handle customer concerns and requests in a professional and timely manner, striving to achieve satisfactory outcomes.
- Inform customers about airline promotions, loyalty programs, and additional services, encouraging participation and enhancing customer satisfaction and loyalty.
- Document and maintain accurate records of interactions with customers in CRM system.
- Previous experience in customer service or related field.
- Excellent verbal and written communication skills.
- Strong customer service orientation with a focus on finding solutions and maintaining customer satisfaction.
- Proficiency in using computer systems and office applications for data entry and communication purposes.
- Ability to maintain a professional demeanor and attitude at all times.
- Competitive hourly salary.
- Comprehensive benefits package including health insurance, retirement plan, and paid time off.
- Travel privileges and discounts on airline tickets.
- Opportunities for career growth and development.
- Employee recognition and rewards programs.
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Call Center Service Agent
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Northstar Memorial Group Dallas, United StatesNorthStar Memorial Group is seeking a Call Center Service Agent at Restland Funeral Home in Dallas, TX. Here, we believe in empowerment. Our open-door policy means your voice is heard, and your ideas matter. We foster an environment where you're encouraged to think differently an ...
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Guest Services Agent
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Quorum Hotels Dallas, United States· The Aloft Plano is looking for Guest Services Agentsto join the team · The Guest Services Agents check are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay ...
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Guest Services Agent
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Highgate Hotels, Inc. Dallas, United StatesThe Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities Greet and welcome all Guest Service, Agent, Guest, ...
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Guest Services Agent
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The Joule Dallas, United StatesCompensation Type: Hourly Highgate Hotels: · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco ...
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Driveway Dallas, United StatesDriveway Customer Service Agent - Sell (Dallas, TX) page is loaded **Driveway Customer Service Agent - Sell (Dallas, TX)** · **Driveway Customer Service Agent - Sell (Dallas, TX)** · locationsDriveway Care Center - Dallas, TX time typeFull time posted onPosted 9 Days Ago job re ...
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Jerry Dallas, United States**Customer Service Agent** · Dallas, Texas / Sales and Service Service / Full-Time + Respond to our customers insurance questions on behalf of our carriers via phone, text, email, or through the app · + Help our existing customers with their current policies · + Identify ways ...
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Customer Service Agent
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Alfasigma USA, Inc. Dallas, United StatesThe Customer Service Agent (PSR) supports Brand Direct Health's patients by providing exceptional customer service resulting in successful interactions with patients and prescribers. Key Responsibilities: Achieves daily inbound and outbound call requ Customer Service, Agent, Serv ...
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Guest Services Agent
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The Joule Dallas, United StatesCompensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco a ...
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Wyndham Worldwide Dallas, United States** Guest Services Agent** · Location: Dallas, TX, US, 75206 · Property Name: La Quinta by Wyndham Dallas - Uptown Req Id: 16437 · La Quinta by Wyndham is now seeking a Guest Services Agent to join our team at the La Quinta by Wyndham Dallas - Uptown location in Dallas , Texas ...
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Customer Service Agent
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Sixt Rent a Car LLC Dallas, United StatesAs a Customer Service Agent, you will deliver exceptional customer service to customers from around the world. You will provide customers with accurate information and take detailed and timely records of damages, gas volume, etc. · **Key Tasks and Responsibilities** · Welcome a ...
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Financial Services Agent
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Jeff Ivy District Manager Dallas, United StatesJob Description · Job DescriptionWe are seeking a passionate, self-driven, natural born leader with a desire to make a difference in people's lives. As a Financial Services Agent you will be part of a team that is helping to grow the revenue of the office by offering products tha ...
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Guest Services Agent
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The Joule Dallas, United StatesCompensation Type: Hourly Highgate Hotels: · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisc ...
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Specialist, Agent Services
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S&P Global Dallas, TX, United StatesAbout the Role: · Grade Level (for internal use): · 08 The Team: · The Agent Services team is a Syndicated Loans Agency operations team for our client base, performing all operational tasks to support both the borrower and lenders. Acting as an agent is a varied and highly vis ...
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Licensed Service Agent
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Todd Campbell-Farmers Insurance Agency Dallas, United StatesJob Description · Job DescriptionEstablished, Top-Performing Farmers Insurance Agency looking for a full-time Licensed Customer Service Representative. Bilingual (Spanish) is a plus · *Must have an active General Lines Property & Casualty license to be considered for this positio ...
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Customer Service Security Agent
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Garda World Security Corporation Dallas, United States** Customer Service Security Agent** · *Share by Email* Location: Dallas, TX **Job Description** · **JOB SNAPSHOT Immediately Hiring** · **Job Title:** Customer Service Security Agent · **Location:** Downtown Dallas · **Environment:** Corporate HQ location/ Guard Shack · ** ...
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Insurance Customer Service Agent
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Mass Markets Dallas, United StatesMass Markets - JobID: 39383 [Customer Service Representative] As an Insurance Customer Service Agent at Mass Markets, you'll: Support inbound customer service, help desk, and back-office processing representatives; Provide full lifecycle customer service and sales to assist custo ...
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Virtual Customer Service Agent
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Venture VIP Travel Dallas, United StatesJob Title: Virtual Customer Service Agent (WFH) · Location: Remote · Employment Type: Full-time/Part-time · Responsibilities: · Customer Support: Provide timely and accurate responses to inquiries via email, phone, and chat channels. Assist clients with booking reservations, mana ...
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Insurance Customer Service Agent
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Mass Markets Dallas, United StatesMass Markets - JobID: 39386 [Customer Service Representative] As an Insurance Customer Service Agent at Mass Markets, you'll: Support inbound customer service, help desk, and back-office processing representatives; Provide full lifecycle customer service and sales to assist custo ...
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Airline Customer Service Agent
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Alliance Ground International Dallas, United StatesAttention:Pay range for this position is from $16/hr to $19/hr. Pay range strictly based on your attendance, job performance and experiences. Candidate must have flexible schedules that can work any days/ any times including weekends and holidays due Customer Service, Airline, Ag ...
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Bank Customer Service Agent
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Mass Markets Dallas, United StatesMass Markets - Full_Time [Customer Service Representative] As a Customer Service Agent at Mass Markets, you'll: Handle inbound and outbound contacts in a courteous, timely, and professional manner; Ensure first call resolution through problems solving and effective call handling; ...
Remote Customer Service Agent - Dallas, United States - Synergistic Staffing
Description
Job Description
Job DescriptionRemote Customer Service Agent – Major AirlineJob Overview
Major Airline seeks Remote Customer Service Agent to join their team and make a difference in the lives of travelers every day In this role, your primary responsibility will be to assist customers with inquiries, bookings, and various issues they may encounter before, during, and after their flights.
Key Responsibilities
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