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Manager, Risk Mgmt/Patient Relations - Encinitas, United States - Scripps
Description
:This is an Salaried position located at Scripps Memorial Hospital Encinitas.
Eligible to participate in the Manager Incentive Plan
.
Join the Scripps Health team, where you will work alongside passionate caregivers and provide patient-centered healthcare. Receive endless appreciation, and build a rewarding career with one of the most respected healthcare organizations nationwide.
Why join Scripps Health?
AWARD-
WINNING WORKPLACE:
recognized by Newsweek as one of America's Greatest Workplaces for Diversity;
Named a top employer on Fortune's 100 Best Companies to Work For list for the 15th time in 2023 and Scripps was the only San Diego company and one of only three health care providers to make the list.
We offer a full range of clinical and surgical services, including North County's first Primary Stroke Center, a regionally recognized brain injury program, state-of-the-art imaging center, 24-hour emergency room care and award-winning OB-GYN, maternal health and infant health services.
As Manager, Risk Mgmt/Pt Relations, your scope will include:·
Manages monitoring of the Occurrence Reporting system to include follow-up on unusual events and facilitates process improvement.
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Manages and develops processes to minimize risk.
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Responsible and accountable for the risk management services.
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Provides claim management to include risk identification and reduction and claims monitoring.
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Reviews medical records for liability issues.
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Manages team of patient relation specialist and clinical risk specialist.
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Consults and participates in investigations related to risk management.
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Provides consultation to administration, medical staff, committees, and managers on issues regarding risk management.
Qualifications:
Required Education/Experience/Specialized Skills:
Bachelor's degree plus five years healthcare experience.
Three plus years management experience in a healthcare setting including familiarity with clinical and business practices.
Excellent interpersonal skills, written communication, and presentation skills.
Demonstrated analytic capability and application of complex problem-solving techniques.
Experience with implementation of data management processes and systems.
Demonstrated use of performance improvement techniques, applied statistical concepts, and information management.
Required Certification/Registration:
Current California RN License.
Basic Life Support certification from the American Heart Association (AHA).
Preferred Education/Experience/Specialized Skills/Certification:
Minimum of 3 years in risk management or related field preferred.
Experience in healthcare quality, and accreditation survey process preferred.
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