Wellness Coordinator/medical Receptionist-full Time - Encinitas, United States - Hydration Room

Hydration Room
Hydration Room
Verified Company
Encinitas, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Full time
Description
:

Looking for dynamic Medical Receptionist/Wellness Coordinators to staff our Encinitas clinic and our new Carlsbad clinic location opening June 2024.

The Wellness Coordinator/Medical Receptionist is responsible for assisting the clinic team on providing care to our customers in a fast-paced environment.

The Wellness Coordinator will assist the Nurse with all duties while enhancing the customer experience at Hydration Room.

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This position will be a full-time, non-exempt position that reports to the District Clinic Manager at the Hydration Room.


Duties/Responsibilities:


  • Perform basic administrative, clerical, and technical supportive services to coordinate patient care.
  • Works with RN to maintain clinic and nursing supplies inventory by checking stock to determine inventory level; anticipating needed supplies; verifying receipt of supplies.
  • Keeps the clinic in compliance with Hydration Room inspections before and after each shift.
  • Maintains a safe, secure, and clean environment for customers by following protocols for cleanliness in the clinic.
  • Responsible for logging in to tip system to ensure all staff is accurately clocked innout for each shift.
  • Assist customers with pointofsale system at the beginning and end of services, which includes overseeing cash shift procedures.
  • Retrieve phone messages, return phone calls, and chart documentation in a timely manner as needed.
  • New Pt call backs. If question they will get nurse or have nurse call back pt. Chart call back done
  • Stocking IV cart and the hard stock in nurse room. Notify nurse of any shortages in supplies.
  • Perform other duties as may be assigned by the clinic team, RN, or physician.
  • Acts as a liaison between management and clinic staff to ensure updates on promotions, current protocols are implemented correctly.
  • Assist in training of all new staff members.
  • Performs other related duties as required or assigned by the supervisor.

Requirements:


Required Skills/Abilities:


  • Solid understanding of current medical practices and principles
  • Ability to quickly comprehend and take direction from Registered Nurse
  • Active listening and strong communication
  • Selfconfidence
  • Excellent organizational skills and attention to detail.
  • Expert in customer interaction and retention

Education and Experience:


  • High school diploma or equivalent required.
  • Medical Assistant Certification preferred but not required.
  • Prior Medical Assistant experience preferred.
  • Previous Customer Service experience preferred.

Physical Requirements:


  • Prolonged periods sitting at a desk and working on a computer.
  • Prolonged periods of standing.
  • Must be able to traverse the entire facility.
  • Must be able to lift up to 15 pounds at times.
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