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    Sales Associate - Nashville, United States - Elements Massage

    Elements Massage
    Elements Massage Nashville, United States

    5 days ago

    Default job background
    Description

    Overview

    Do you want to work in a job where you can help change clients' lives?

    Elements Massage – Nashville Green Hills is looking for engaging, fearless, outgoing personalities to join our sales and customer service effort for potential clients and current members. Our business is built on Wellness Program sales, and we reward our team when we meet our objectives.

    Responsibilities and Duties

    The Wellness Membership Advisor (WMA) creates an exceptional experience for every client every time they enter the studio. The WMA duties will include:

  • Informing all clients about the benefits of the Elements Massage Wellness Program, a no-hassle membership plan
  • Following our proven sales process to enroll clients into the Elements Massage Wellness Program
  • Being the first and final face of hospitality, whether on the phone or in the studio
  • Ensuring the client appointment paperwork and payment process is brief, painless, and accurate
  • Working as a team with our Managers and Massage Therapists to create an environment where clients are the center of the world
  • Attending local marketing events, promoting Elements Massage, and engaging in cross-marketing activities with partners
  • Maintain a clean, sanitary work environment
  • Assist with routine studio duties, as required

    • Required Skills:

  • Ability to follow our proven sales process for selling the monthly Elements Massage Wellness Program and building customer loyalty
  • The right candidate must like talking but, more importantly, love listening to all new clients, established clients, and prospective clients
  • The right candidate can turn every incident of client criticism to a story of great customer service

    • Qualifications:

  • Two years retail sales experience preferred, selling memberships or services in-person to potential clients
  • Customer Service in a spa-like or similar environment is preferred, providing experiences that distinguish their value with attention, hospitality, and execution
  • Familiarity with modern office tools and systems, to include scheduling and payment processing

    • Benefits:

  • Pay starts at $15 to $18/hour, commensurate with experience
  • $500 signing bonus, payable after 500 hours of work
  • $25 bonus for every Wellness Program Membership sold
  • 5% commission on holiday gift cards sold
  • Health insurance (for full-time employees)
  • 401(k) with employer match
  • A complimentary monthly massage at the studio
  • More to come, as our studio continues to grow

    • If working in a rewarding sales environment in a great massage studio sounds exciting, you should

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