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    Automotive Service Advisor - Detroit, United States - Raylaethem

    Raylaethem
    Raylaethem Detroit, United States

    3 weeks ago

    Default job background
    Description
    Ray Laethem Chrysler Dodge Jeep Ram is seeking a Full-Time Service Advisor.

    Company OverviewAutomotive dealership presence in the Motor City for over 40 years and growingCommunity focused and committed to excellenceOur employees live and work daily by our core values, which are the heart and soul of our company:
    Customer Service Above All ElsePride In Our TeamDriven To Be The Best

    Our Passion:
    Make Every Experience Their Best

    Our Niche:
    ConveniencePosition OverviewOur service advisors offer world-class customer service while acting as a liaison between our respected customers and our skilled and licensed technician teamNo prior service advisor experience necessary Focused sessions with a Certified Trainer will be conducted periodically to help you succeedResponsibilitiesWelcomecustomers in a timely, friendly manner and obtainnecessary vehicle informationAdvise customers on necessary services, recalls, routine maintenance and other repairs neededReview service contract options and vehicle protectionplans based on customer needsPreparerepair orders showing time, cost, and labor estimatesCompose detailed descriptions of customer concerns on repair orders to familiarize technicians on work to performExplain all diagnoses, work performed, andany repair order charges to the customerHelp identify mechanical problems by carefully listening to customer concerns, doing visual inspections,and if needed, conducting road testsAnswer incoming service calls, schedule service appointments, and always maintain excellent communicationFollow our most important Core Value of

    Customer Service Above All Else


    to maintain manufacturerCSI scoring above industry averageCompensation Details$20hourly pay rateNo WeekendsMedical, Dental, Vision, Disability, Life Insurance, and 401k (with company match) benefit package options availableCompetitive Holiday/Vacation/Time Off benefitsQuarterly and annual award opportunities based on demonstration of our Core ValuesRequirementsExcellent communication skillsValid driver's licensePersonal auto insuranceAbility to multitaskFriendly, outgoing personalityNo Experience NecessaryRay Laethem Motor Villagemay order a consumer report and/or an investigative consumer report that may include information as to your character, general reputation, personal characteristics, mode of living, work habits, performance, and experiences, along with reasons for termination of past employment, in compliance with applicable law and as directed by company policy and consistent with the job described, The Company may request information from public and private sources about, but not limited to your: workers' compensation injuries, driving record, court record, education, credentials, credit, references, and drug testing to detect the use of illegal drugs prior to and during employment.

    #J-18808-Ljbffr


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