-
Automotive Service Advisor
3 weeks ago
Raylaethem Detroit, United StatesRay Laethem Chrysler Dodge Jeep Ram is seeking a Full-Time Service Advisor.Company OverviewAutomotive dealership presence in the Motor City for over 40 years and growingCommunity focused and committed to excellenceOur employees live and work daily by our core values, which are th ...
-
Service Advisor
3 weeks ago
Northland Chrysler Dodge Jeep Ram Oak Park, United StatesAs a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the d ...
-
Automotive Service Advisor
3 weeks ago
Gordon Chevrolet Garden City, United StatesAre you ready for a change but worry that you will leave where you're at and start working at a place that doesn't care about the employees? Come experience the Gordon Chevrolet DifferenceWe are a Dealership that cares about their employees just as much as their customers Our cus ...
-
Service Advisor
3 days ago
Ed Shults Of Warren Warren, United StatesAs a Service Advisor, you will own our customer's experience in the service lane. · You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. · From greeting vehicle owners on t ...
-
Service Advisor
2 weeks ago
Fox Southfield Southfield, United StatesFox Motors has a Service Advisor opening in Southfield, MI at Fox Southfield CDJR . You would contribute to our overall vision, "Working together moving people throughout life," by developing and maintaining trust with our customers that will build long-term relationships. · KEY ...
-
Automotive Service Advisor/Writer
3 weeks ago
Lithia Motors Garden City, United StatesDealership:L0416 Suburban CDJR of Garden CityAutomotive Service Advisor - Suburban CDJR of Garden City Suburban CDJR of Garden City is NOW HIRING If you are an Automotive Service Advisor/Writer with a proven track record of HIGH PERFORMANCE and PROVIDING OUTSTANDING CUSTOMER SERV ...
-
Service customer advisor for branch office
2 weeks ago
Velocity Enterprises Madison Heights, United StatesVR Bank München Land eG Bahnhofstraße Oberhaching near Munich Your contacts Send email Lydia Mergner Head of Human Resources Alessandro Goger Recruiter Send email Karin Michl Head of Training Send email Technical problems in the application process PERBILITY GmbH Mon-Fri 08:00 to ...
-
Service Advisor
2 weeks ago
Fox Grand River Novi, United StatesFox Motors has a Service Advisor opening in Novi, MI at Cadillac of Novi. You would contribute to our overall vision, "Working together moving people throughout life," by developing and maintaining trust with our customers that will build long-term relationships. · KEY RESPONSIB ...
-
Automotive Service Advisor/Writer
1 week ago
696 & Gratiot Towing Llc Detroit, United StatesJob Description · Job DescriptionLaham Enterprise has an immediate opening for a service advisor. Lahham Enterprise is a rapid, fast paced Automotive service. Servicing all makes and models and primary to Five franchises, we are always busy. · Responsibilities: · Greet customers ...
-
Service Advisor
2 days ago
Mike Savoie Chevrolet Inc Troy, United StatesMike Savoie Chevrolet is a third-generation family-owned dealership that has been in business since 1966, yet remains one of the fastest growing dealerships in the Metro Detroit area We pride ourselves on doing the right thing for our customers and our employees. · Employees of M ...
-
service advisor
3 weeks ago
Rafih Auto Group Rochester Hills, United StatesGet your career in gear with Rafih Auto Group If you have the drive to perform, technical knowledge to share, and a passion for luxury vehicles then we want you to come work with us We are currently looking for a Service Advisor to join our growing team. · What We Offer: · Comp ...
-
Ford Service Advisor
3 weeks ago
Lithia Motors Troy, United StatesDealership: · L0501 Suburban Ford of Troy · Suburban Ford of Troy · Immediate Need: Service Advisor Pay Range: $50K to $70K per year depending on experience · Schedule M-F/ Rotating Saturdays · Prior Dealership Service Advisor & CDK experience preferred · Industry Leading ...
-
Automotive Service Advisor
3 weeks ago
Midas of Clinton Township and Troy Troy, United StatesIndependently family-owned company founded in 1990 seeks to add to our staff. We are a multi-unit Tire & Auto Service retailer dedicated to providing quality service with a unique customer experience that exceeds the expectations of a traditional garage. · The Automotive Service ...
-
Automotive Service Advisor
3 weeks ago
Lithia Motors Troy, United StatesDealership:L0751 Subaru of TroySubaru of TroyHelping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning customers for lifeResponsibilities:As a Service Advisor you will be responsible for initiating automotive services and rep ...
-
Dealership Service Advisor
3 weeks ago
Southeastern Equipment Co., Inc. Novi, United States**Primary Purpose of the role:** Primary purpose is to schedule day to day activities within the service department, ensuring that machines are made ready for customers and sales in a timely manner and can be repaired correctly and within a reasonable time frame as required (both ...
-
Automotive Service Advisor
3 weeks ago
Tuffy Tire & Auto 08028 Walled Lake, United StatesBenefits/Perks · Paid Holidays and Paid Time Off · Careers Advancement Opportunities - we are always looking to promote from within · Reimbursement for any successfully completed ASE certifications · Flexible Scheduling · Closed on Sundays · Competitive Compensation with bo ...
-
Automotive Service Advisor $SIGNING
3 weeks ago
Lesstanfordcadillac Ferndale, United StatesLes Stanford Buick GMC is looking for an Experienced Service Advisorto add to our amazing team Family owned and operated since 1968, we pride ourselves on selecting and developing top talent employees. Having the full line of GM products, your potential togrow and accelhere is un ...
-
Service Advisor
3 weeks ago
Feldman Chevrolet of Livonia Livonia, United StatesService Advisor at Feldman Chevrolet of Livonia · Best pay plan in the business PLUS $50.00 for Every Completely Satisified Survey Returned · At Feldman Automotive & Mark Wahlberg Automotive, we are looking for talented, dedicated individuals with drive. Our rapid growth and fast ...
-
Automotive Service Advisor/Writer
3 weeks ago
Lithia Motors Farmington, United StatesDealership:L0405 Suburban CDJR Farmington Hills · Service Advisor - Suburban CDJR of Farmington Hills · Suburban CDJR of Farmington Hills is NOW HIRING If you are an Automotive Service Advisor/Writer with a proven track record of HIGH PERFORMANCE and PROVIDING OUTSTANDING CUSTO ...
-
Automotive Service Advisor
3 weeks ago
Ziems Ford Corners Farmington, United StatesJob Description · Job DescriptionZiems Ford Quick Lane is seeking daytime and night time Service Advisors. Service Advisors are the first and last impression a customer has with a repair facility. They're the ones who greet customers, listen to the problems a client is having wit ...
Automotive Service Advisor - Dearborn, United States - LaFontaine Toyota Dearborn
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Job Description
Job DescriptionJob Description:AUTOMOTIVE SERVICE ADVISOR Are you interested in joining a growing business that is committed to family, promotes employees from within, is Passionate about protecting the environment, has an inspiring company culture, and is actively involved with the community and local charities? If so, this opportunity might be for you
THE POSITION:
The Service Advisor is responsible for scheduling service work in the service department and for selling additional services to customers
THE PERKS:
Competitive Compensation Employee Referral Program Employee Discounts on Sales and Service Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance)
Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection) 401(k) and Employer Match Holiday Savings Program with Employer Match Paid Time Off Holiday Pay Skills & Qualifications:
Problem Solving Documentation and Repair Order Entry. Solid knowledge of computers and proficient in web navigation. Strong written and verbal communication skills. Customer focused. Ability to overcome objections. Positive Attitude Team Player Excellent communication skills. Speaks Spanish preferred.
Education and Experience:
Ability to read and comprehend instructions and information. Professional personal appearance. High School Diploma or GED. 2 years or more experience.
Essential Duties & Responsibilities:
Maintain Customer Satisfaction Index (CSI) rating as set by service manager.
Maintain the prescribed standard for "hours per customer repair order written." Greet customers in a timely, friendly, and professional manner.
Let customers who are waiting know that they will be helped soon. Communicate with customers to determine the nature of their mechanical problem(s). Obtain accurate customer and vehicle data. Test-drive vehicle as necessary.Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with the manufacturers' specifications.
Lift the hood of every vehicle and look underneath for potential additional repair needs.If additional work is needed, clearly explain the exact repair instructions, making a special note of the main reason(s) the customer brought the vehicle in.
Repair orders must be legible. Notify dispatcher of incoming work. Provide estimates for labor and parts. If the cost of service cannot be established during reception, leave open and contact the customer later for approval. Establish each customer's method of payment. Obtain approval of credit, if necessary. Obtain customer's signature on repair order; provide customer with a copy. Follow up progress of each repair order during the day. Contact customer by telephone regarding any changes in the estimate of time promised. Record changes on repair order in the approved manner. Handle telephone inquiries regarding work in process and appointments. Compare final invoice with original repair order. Analyze quality control report to ensure that work is completed as requested to reduce comebacks. Deliver vehicle to customer and answer any questions. Maintain follow up program on additional items found in need of repair. Establish and maintain good working relationships with customers to encourage repeat and referral business. Ensure that work areas and customer waiting areas are kept clean.Physical Requirements:
Occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
Regularly required to stand, talk, and hear. Frequently is required to walk and sit. Is potentially exposed to exhaust fumes or other airborne particles. Occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and peripheral vision.THE COMPANY:
Founded in 1980 by Michael Sr.
and Maureen LaFontaine, the award-winning and nationally-recognized LaFontaine Automotive Group includes 54 retail franchises, 9 collision centers and 34 Michigan retail locations.
The group employs nearly 2,500 individuals.It's the mission of the LaFontaine Family to personalize the automotive experience by building lifelong relationships that connect families and strengthen communities.
The LaFontaine commitment to customers, staff, and local communities is demonstrated by active participation and contributions to numerous non-profit organizations, educational institutions, and charities throughout southeast Michigan.
The combination of both the mission and core values provides the basic foundation of our promise ... to treat every customer like they are members of our family. From sales to service to parts, LaFontaine Automotive Group is able to meet any customer's specific needs.LaFontaine represents the following brands:
Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Fiat, Genesis, Honda, Hyundai, Jeep, KIA, Lincoln, Mazda, RAM, Polestar, Subaru, Toyota, Volvo, and Volkswagen.
The LaFontaine Family Deal; it's not just what you get, it's how you feel. Visit for additional details.Our Mission:
To Build Lifelong Relationships that Connect Families, Strengthen Communities, and Personalize the Automotive Experience
Our Core Values:
Accountability, Responsibility, Respect, Communication, Teamwork, Passion. LaFontaine Automotive Group is an equal opportunity employer. TIER1