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    Automotive Service Advisor/Writer - Detroit, United States - 696 & Gratiot Towing Llc

    696 & Gratiot Towing Llc
    696 & Gratiot Towing Llc Detroit, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    Laham Enterprise has an immediate opening for a service advisor. Lahham Enterprise is a rapid, fast paced Automotive service. Servicing all makes and models and primary to Five franchises, we are always busy.

    Responsibilities:

    Greet customers and listen to their vehicle service concerns

    Write up vehicle repair orders, relaying customer concerns and pertinent information

    Answer incoming phone calls

    Make phone calls to give estimates and secure service appointments

    Consult with clients and sell required and recommended service work

    Keep thorough documentation of work performed as well as declined work

    Build lasting relationships with our customer

    Communicate effectively and accurately with our service technicians

    Prepare and properly document service loaners

    Maintain good documentation for warranty work and record keeping

    Maintain a clean work area

    Qualifications

    Basic computer and phone skills

    Positive, friendly attitude

    Customer focused with exceptional customer service skills

    Excellent oral and written communication skills

    Professional well kept appearance

    Valid driver's license with clean record

    Experience with Mitchell 1 software is a Plus

    Benefits

    Medical, Dental, Vision

    Life Insurance

    Paid Vacation (after a year of employment)

    Competitive Pay

    Paid Training:

    • Yes

    Work Remotely

    • No

    Job Type: Full-time

    Pay: $ $1000 a week

    Benefits:

    • Dental insurance
    • Employee discount
    • Health insurance
    • Life insurance
    • Vision insurance

    Day range:

    • Monday to Friday
    • Weekend available

    Shift:

    • 10 hour shift

    Experience:

    • customer service: 1 year (Preferred)
    • Sales: 1 year (Preferred)

    License/Certification:

    • Driver's License (Required)

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