- Yes
- No
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Vision insurance
- Monday to Friday
- Weekend available
- 10 hour shift
- customer service: 1 year (Preferred)
- Sales: 1 year (Preferred)
- Driver's License (Required)
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Automotive Service Advisor/Writer - Detroit, United States - 696 & Gratiot Towing Llc
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Description
Job Description
Job DescriptionLaham Enterprise has an immediate opening for a service advisor. Lahham Enterprise is a rapid, fast paced Automotive service. Servicing all makes and models and primary to Five franchises, we are always busy.
Responsibilities:
Greet customers and listen to their vehicle service concerns
Write up vehicle repair orders, relaying customer concerns and pertinent information
Answer incoming phone calls
Make phone calls to give estimates and secure service appointments
Consult with clients and sell required and recommended service work
Keep thorough documentation of work performed as well as declined work
Build lasting relationships with our customer
Communicate effectively and accurately with our service technicians
Prepare and properly document service loaners
Maintain good documentation for warranty work and record keeping
Maintain a clean work area
Qualifications
Basic computer and phone skills
Positive, friendly attitude
Customer focused with exceptional customer service skills
Excellent oral and written communication skills
Professional well kept appearance
Valid driver's license with clean record
Experience with Mitchell 1 software is a Plus
Benefits
Medical, Dental, Vision
Life Insurance
Paid Vacation (after a year of employment)
Competitive Pay
Paid Training:
Work Remotely
Job Type: Full-time
Pay: $ $1000 a week
Benefits:
Day range:
Shift:
Experience:
License/Certification: