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    Office Support Representative Senior - Nashville, United States - Davidson County-Metro Nashville (TN)

    Davidson County-Metro Nashville (TN)
    Davidson County-Metro Nashville (TN) Nashville, United States

    2 weeks ago

    Default job background
    Description
    Position Description


    MPHD is seeking an Office Support Rep 3 to provide excellent customer service to our clients in our Sexual Health Clinic .

    The work involves all phases and functions of a Customer Service Center supporting ourSexual Health Clinic .

    If you have any questions about this position please contact MPHD HR at

    Typical Duties


    • Serves as first responder to incoming phone lines, directing calls as needed.
    • Greets and actively assists patients from culturally diverse backgrounds.
    • Processes patients in and out of the clinic by registering them into our system and later, checking them out.
    • Provides appropriate information and a positive environment for all patients.
    • Performs all clerical duties needed to maintain efficiency of daily operations of the STD/HIV Prevention and Intervention clinic at Lentz.
    • Enters laboratory reports into electronic database management system.
    • Maintains patient charts in a timely manner to ensure accuracy and consistency Collects, processes, and records financial information and transactions for fees collected.
    • Codes data according to prescribed accounting procedures.
    • Orders, tracks, and distributes supplies as directed. Takes minutes at meetings as needed.
    • Composes letters, memorandums, notices, and related documents.
    Minimum Qualifications

    High School Diploma and three (3) years of clerical/administrative experience.


    MPHD seeks to be a socially and culturally responsive organization that acknowledges and addresses historical and current inequities in our public health promotion and practice.

    Successful candidates will demonstrate the ability to work with multicultural communities.


    Candidates with accreditations earned in a foreign institute are encouraged to apply, however at the present time MPHD is not sponsoring individuals through any of the US Government's employment-based immigration programs.

    Valid driver's license, use of personal vehicle, and maintenance of valid personal vehicle insurance as required by Tennessee Law.
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