- Directs and monitors daily assignments; schedules drivers, bus assistants, and assigns vehicles to ensure daily coverage of all routes, field trips, and charter work.
- Ensures direct and indirect daily activities of drivers and bus assistants are assigned and accomplished on-time.
- Communicates all relevant details of driving assignments to drivers to ensure proper execution.
- Assist drivers with routing directions and directs them to perform special services when required.
- Recommends appropriate disciplinary action, up to and including suspensions and/or discharge, for part-time staff for violations of company policies.
- Responds to emergency calls, facilitates emergency response network, coordinates mechanical service repair, and assigns replacement buses and drivers when there is a problem on a route.
- Notifies District and building personnel of all changes in route assignments, emergency situations, accidents, breakdowns or any other event that will disrupt service.
- Maintains route documentation and records (relevant contract requirements, school information, student data, route changes, relevant maps, vehicle details, bus assignments, driver details) for the purpose of providing accurate and reliable information to customers and complies with district and state requirements.
- Coordinates vehicle service and mechanical repairs with Maintenance Supervisor to assure uninterrupted service delivery.
- Maintains high compliance to dispatch standard operating procedures.
- Handles customer concerns and requests for information in an expeditious and professional manner.
- Escalates unresolved issues to management as appropriate.
- Other duties as assigned
- High school diploma or GED
- Previous dispatch experience is preferred;
- Knowledge of surrounding geographic area to ensure effective and efficient routing. Ability to organize and prioritize time to balance conflicting demands related to customer care and dispatching.
- Ability to communicate effectively with colleagues and customers in fast-paced and/or stressful environment (interpersonal & telephone skills).
- Ability to read and interpret documents and instructions from customers and other team members
- Ability to perform work activities requiring cooperation and instruction
- Ability to function in a fast-paced environment, under substantial pressure
- Ability to work within the appropriate level of independence
- Ability to problem solve
- Ability to operate two-way and emergency radio systems
- Ability to use office machines (fax, scanner, copier, zip drive, telephone system)
- Ability to use Microsoft Office Program and computerized routing software.
- Ability to work independently
- Ability to read road and street maps
- Ability to keep organized and accurate records relating to overall dispatch and routing responsibilities
- Bi-lingual abilities a plus
-
Dispatcher
1 week ago
Durham School Services Elkhorn, United States**Responsibilities**: · - Directs and monitors daily assignments; schedules drivers, bus assistants, and assigns vehicles to ensure daily coverage of all routes, field trips, and charter work. · - Ensures direct and indirect daily activities of drivers and bus assistants are assi ...
-
Dispatcher
4 days ago
S&S Transport Janesville, United StatesS&S Transport of Janesville is in an exciting time of growth and we are looking to add a Regional Driver Manager to our team. We will be opening our new location in Milton, Wisconsin, early summer 2024. Established in 1981, we have grown from 2 trucks to 10, with 3 across the Uni ...
-
Dispatcher
6 days ago
McHenry School District 15 McHenry, United StatesJOB TITLE/ASSIGNMENT · **JOB TITLE**: Dispatcher · **SCHOOL**: Transportation Department · **REPORTS TO**: Director of Transportation · **TERMS OF EMPLOYMENT**: 12 Month Position - Full Time 5:30am - 2:30pm · MINIMUM QUALIFICATIONS/REQUIRED SKILLS · - High school diploma or equiv ...
-
District Dispatcher
3 days ago
Safelite Group Waukesha, United States- · A Brief Overview · The Dispatcher serves as the primary liaison between customers, technicians, and local market teams to schedule, route, and track work orders. The Dispatcher supports all district retail locations. · What you will do · 1. Teamwork: - Promote a positive work ...
-
Operations Dispatcher
1 week ago
BlueWave Ventures Berlin, United StatesAt the earliest possible time, we are looking for you as a Operations Dispatcher (m/f/d) for the business unit DB Regio AG at our location in Kiel. · Your responsibilities: · You are responsible for ensuring a contract-compliant and high-quality transport service in the network ...
-
Dispatcher Roadside Assistance
2 weeks ago
Skyline Solutions Long Lake, IL, United States Freelance**Your tasks**: · - As a dispatcher (m/f/d) at ADAC in Long Lake, IL, you will organize breakdown, accident, and towing assistance to ensure the fastest possible help. · - You will coordinate the various drivers of different emergency vehicles (e.g. workshop vehicles or tow truck ...
-
Dispatcher M/F/D
2 weeks ago
BlueWave Solutions Wooster, IN, United States Freelance**Employer Introduction** · ACCURAT is your partner for employment with companies in industry, production, craftsmanship, transport, and logistics. As one of the leading personnel service providers in Germany, we have been active for more than 25 years and have 42 locations withi ...
-
Dispatcher (m/f/d)
1 week ago
BlueWave Solutions Rock Creek, United StatesDispatcher (m/f/d) Pliening Full-time Tank & Environment GmbH, a leading provider of services in the field of tank and environmental protection, is looking for a dispatcher (m/f/d) to strengthen its team at Rock Creek. This position offers a unique opportunity to work at the fore ...
-
Customer Care Representative
1 week ago
EDELMAN LLC Elkhorn, United StatesPosition Title: Customer Care Representative Classification: Non-exempt · Reports To: Customer Care Manager Date: 4/13/2021 · **Position Summary**: · To deliver exceptional customer service reflective of Edelman's values by ensuring that the first interaction with the customer ex ...
-
Dispatcher
1 week ago
StraightLine Moving Roscoe, United StatesStraightline Moving is one of the fastest-growing agents of Allied Van Lines and is offering advancement opportunities for anyone that aspires to financial and career success. Straightline Moving / Allied Van Lines is looking for an Experienced Dispatcher and offers the support n ...
-
Dispatcher
1 week ago
Kaiser Transport, Inc. Janesville, United StatesDispatcher - Janesville, WI Terminal Kaiser Transport, Inc. an LTL open deck, OTR Transportation Company that specializes in the movement of machines, equipment and commodities has a full-time opening for a Dispatcher. This position reports to the Le Dispatcher, Dispatch, Transpo ...
-
Dispatcher
4 days ago
The McHenry County ROE Application Consortium Woodstock, United StatesPosition Type: · Transportation · Date Posted: · 5/10/2024 · Location: · District · Date Available: · ASAP · Closing Date: · Until Filled · District: · McHenry School District 15 - website MCHENRY COMMUNITY CONSOLIDATED SCHOOL DISTRICT 15 · VACANCY NOTICE · JOB TITLE/ASSIGNM ...
-
Dispatcher
1 week ago
Kaiser Transport Janesville, United StatesJob Description · Job DescriptionDispatcher - Janesville, WI Terminal · Kaiser Transport, Inc. an LTL open deck, OTR Transportation Company that specializes in the movement of machines, equipment and commodities has a full-time opening for a Dispatcher. This position reports to t ...
-
Dispatcher
1 week ago
Kaiser Transport Janesville, United StatesDispatcher - Janesville, WI Terminal · Kaiser Transport, Inc. an LTL open deck, OTR Transportation Company that specializes in the movement of machines, equipment and commodities has a full-time opening for a Dispatcher. This position reports to the Lead Dispatcher and will perfo ...
-
Velocity Solutions Lake Villa, United StatesWe are a medium-sized company with 120 employees at three locations, successfully operating in the field of hydraulic systems and heat exchanger construction since 1983. Thanks to customer-oriented problem solving, innovative product development, and long-standing partnerships be ...
-
Nebula Ventures Lakemoor, United StatesJoin the VIERTEL MOTOREN family at our location in Nuremberg as a human and technically convincing · DISPATCHER (m/f/d) FOR THE TECHNICAL REPAIR OF RAILWAY APPLICATIONS · You found us because your heart beats for technical services. Let's get to know each other now. · Customized ...
-
District Dispatcher
1 week ago
Safelite Group, Inc. Waukesha, United StatesIn collaboration with field leadership, provides organized support to all market and division locations with scheduling, routing, tracking and invoicing assistance. Actively reviews completed work orders with technicians for accuracy prior to invoici Dispatcher, Technician, Autom ...
-
Security Dispatch
1 week ago
ProHealth Care Waukesha, United StatesWe Are Hiring: · Security Dispatch - Waukesha Memorial - Shift rotations · Begin your story with ProHealth Care. Enjoy our video series featuring our own employees sharing why they choose ProHealth Care and what they enjoy about working here. · Schedule Details: Night/PM rotat ...
-
Working student
2 weeks ago
Nexus Innovations Delavan Lake, WI, United States FreelanceGain work experience, make connections for the future, meet friendly colleagues, boost your bank account, and be independent At STUDENTpartout, you can find the perfect job alongside your studies in Delavan Lake, WI. · **Reasons to join our team**: · - An interesting, diverse, an ...
-
Dispatcher / Customer Service
5 days ago
Akrit Appliance Service New Berlin, United StatesJob Description · Job Description Job Title: Full-Time Dispatcher/Customer Service Representative · Position Overview: · We're on the lookout for motivated individuals driven by goals and eager to be acknowledged for their dedication. As a Dispatcher/Customer Service Representati ...
Dispatcher - Elkhorn, United States - National Express Corporation
Description
National Express companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations.
Our corporate headquarters, located in Lisle, Illinois, houses the administrative and corporate support functions for the organization. Our 250 local customer service centers (CSCs) are supported by regional operations teams located throughout North America. Learn more atResponsibilities:
Company name is:
Durham School Services
The pay rate range, along with most all of the other terms and conditions of employment, vary between different sites, geographical markets, customer/ contractual terms and positions.
At National Express our goal is to be a diverse workforce that is representative of the communities we serve.All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.
National Express LLC's independent subsidiaries and affiliates are an equal employment opportunity (EEO) employerThe pay rate range, along with most all of the other terms and conditions of employment, vary between different sites, geographical markets, customer/ contractual terms and positions.
Key Words :
Dispatch, Dispatcher, Bus Dispatcher, Truck Dispatcher, Delivery Dispatcher, Transportation Dispatcher, Public Safety Dispatcher, Emergency Dispatcher, Radio Dispatcher, Station Dispatcher, Router, Route Writer, Route Planner, Trip Planner, Transportation Route Planner, School Bus Transportation, Student Transportation, Passenger Transportation, Public Transportation, Transit, CMF 88, 88M, 88N, 88Z
Company name is:
Durham School Services