Associate Relations Business Partner - Birmingham, United States - Regions

Description

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions' Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.

Job Description:

At Regions, the Associate Relations Business Partner administers programs designed to establish and maintain effective associate relations through the uniform and equitable application of policies and procedures. This position is responsible for resolving associate relations matters and acts as a resource and advisor to associates and managers.

Primary Responsibilities

• Supports the Office of Associate Conduct in conducting associate relations investigations and the resolution of ongoing associate relations issues, such as complaints, disciplinary actions, and performance improvement plans
• Works collaboratively with associates and department leadership in carrying out their responsibilities on associate relations matters
• Effectively handles and resolves associate complaints and grievances
• Recommends appropriate actions to correct problems including assisting and/or advising management in the formal discipline or termination of associates
• Participates in exit interviews and grievance procedures
• Represents Regions at various employment hearings (mediation, wage/hour, equal employment, etc.)
• Exercises sound judgment and expertise within broadly defined policies and procedures
• Documents all associate relations matters as appropriate for the situation in accordance with legal compliance and organizational policies and procedures
• Maintains accurate, timely, and required documentation of activities to ensure quality associate relations records and metrics
• Stays current on employment law, as well as employment trends; Proactively researches information to ensure compliance, provide appropriate consultation
• May provide guidance and direction to less experienced associate conduct staff

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

Requirements

• Bachelor's degree
• Six (6) years' experience working in Human Resources or a related field
• Position may require limited travel

Skills and Competencies

• Ability to respond effectively and quickly to business and employee needs and issues
• Highly professional with superior verbal and written communications skills, with the ability to communicate effectively and appropriately with all levels of an organization and diverse audiences
• Ability to present and communicate complex concepts/business issues verbally and in writing across all levels of the organization
• Ability to influence others
• Ability to organize work effectively to meet tight deadlines

The OAC ARBP will provide balanced consultation and effective solutions on associate conduct matters. All efforts should have the spirit and intent to drive Regions' strategic priorities, protect our stakeholders, promote a healthy environment and Make Life Better for our associates, customers, and shareholders. All actions will support the Bank's strategic imperatives to include Build the Best Team, Enhance Risk Management, and Strengthen Financial Performance.

Additional Job Responsibilities:

• Perform effectively the duties of the second line of defense (ROA) by identifying and mitigating all risks associated with associate conduct
• Partner with various business units to provide effective solutions that drive strategic priorities through the lens of associate conduct
• Explore and analyze organizational health metrics to include (not limited to) trends around case/issue history, associate engagement, turnover, performance, and other key risk indicators.
• Identify and escalate opportunities for continuous improvement of business practices that create potential risk for the organization.

Additional Skills and Competencies:

• Ability to manage a complex set of stakeholders
• Strong coaching, consulting and facilitation skills
• Strong collaboration skills both within a team and across teams to leverage strengths and experiences to create the best outcome.
• Strong analytical, problem solving skills, and drive for results

This position may be filled at a higher level depending on the candidate's qualifications and relevant experience.

This role can work remote within a reasonable driving distance to a Branch, Consumer Operations, or Professional Office Building with a preference for Birmingham, Atlanta, Charlotte, Nashville, Dallas, New Orleans, Little Rock, St. Louis, and Tampa.

Position Type

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum:

Median:

Incentive Pay Plans:

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

• Paid Vacation/Sick Time
• 401K with Company Match
• Medical, Dental and Vision Benefits
• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions' benefits, please click or copy the link below to your browser.

Location Details

Location:

Bring Your Whole Self to Work

We have a passion for creating an inclusive environment that promotes and values diversity of race, color, national origin, religion, age, sexual orientation, gender identity, disability, veteran status, genetic information, sex, pregnancy, and many other primary and secondary dimensions that make each of us unique as individuals and provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work is the right thing to do.

OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.