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    Insurance - Customer Service Representative - Lynn, United States - Wood & Associates Insurance Agency, Inc.

    Wood & Associates Insurance Agency, Inc.
    Wood & Associates Insurance Agency, Inc. Lynn, United States

    1 week ago

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    Description

    Job Description

    Job Description

    We'll help you grow your career. Join a culture of caring Excellent compensation and benefits and sign on bonus. We're searching for an enthusiastic, customer-driven, and knowledgeable person to join our team as a full-time Customer Service Representative. In this role you will provide exceptional customer service to our clients, addressing all of their insurance-related questions, concerns, and requests. Your positive attitude, rapport-building, and desire to help will make you the perfect fit for this role.


    Benefits

    Hourly Base Salary Based on Experience

    Health Insurance

    Paid Time Off (PTO)

    Annual bonus and sales incentive opportunities

    Summer hours June 1 Sept 30 Friday close at 4 (paid until 5)

    Free parking

    Long-term Disability Insurance

    401k with 100% match up to 6% of employee pay

    License & CEU fees paid by Agency

    Hands on Training

    Mon-Fri Schedule

    Career Growth Opportunities


    Responsibilities
    • Immediately greet all customers, in a friendly and helpful manner.
    • Provide exceptional customer service to our clients and prospects.
    • Update customer management system with policy information.
    • Provide information regarding policies to customers.
    • Process customer policy change requests.
    • Issue insurance policies to customers.
    • Vehicle registration through our in-office RMV site. Training will be provided.

    Requirements
    • Possess an upbeat, positive and enthusiastic attitude.
    • Proficiency to multi-task, follow-thru and follow-up.
    • Excellent Communication/interpersonal skills.
    • Strong communication skills, both oral and written.
    • Proficiency in Microsoft Office & Adobe Acrobat.
    • Possess a genuine willingness to learn, be intuitive, resourceful and coachable.


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