Insurance - Customer Service Representative - Lynn, United States - Wood & Associates Insurance Agency, Inc.
3 weeks ago
Description
We'll help you grow your career. Join a culture of caring Excellent compensation and benefits and sign on bonus. We're searching for an enthusiastic, customer-driven, and knowledgeable person to join our team as a full-time Customer Service Representative. In this role you will provide exceptional customer service to our clients, addressing all of their insurance-related questions, concerns, and requests. Your positive attitude, rapport-building, and desire to help will make you the perfect fit for this role.
Salary:
$ $28.00 per hour
Benefits
Health Insurance
Paid Time Off (PTO)
Annual bonus and sales incentive opportunities
Summer hours June 1 Sept 30 Friday close at 4 (paid until 5)
Free parking
Long-term Disability Insurance
401k with 100% match up to 6% of employee pay
License & CEU fees paid by Agency
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Sign on Bonus
$2 an hour increase if licenced
Responsibilities
- Immediately greet all customers, in a friendly and helpful manner.
- Provide exceptional customer service to our clients and prospects.
- Update customer management system with policy information.
- Provide information regarding policies to customers.
- Process customer policy change requests.
- Issue insurance policies to customers.
- Vehicle registration through our inoffice RMV site. Training will be provided.
- Sign on bonus.
Requirements:
- Possess an upbeat, positive and enthusiastic attitude.
- Proficiency to multitask, followthru and followup.
- Excellent Communication/interpersonal skills.
- Strong communication skills, both oral and written.
- Proficiency in Microsoft Office & Adobe Acrobat.
- Possess a genuine willingness to learn, be intuitive, resourceful and coachable.
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