- Immediately greet all customers, in a friendly and helpful manner.
- Provide exceptional customer service to our clients and prospects.
- Update customer management system with policy information.
- Provide information regarding policies to customers.
- Process customer policy change requests.
- Issue insurance policies to customers.
- Vehicle registration through our in-office RMV site. Training will be provided.
- $2.00 per hour increase after receiving P&C License.
- Sign on bonus.
- Possess an upbeat, positive and enthusiastic attitude.
- Proficiency to multi-task, follow-thru and follow-up.
- Excellent Communication/interpersonal skills.
- Strong communication skills, both oral and written.
- Proficiency in Microsoft Office & Adobe Acrobat.
- Possess a genuine willingness to learn, be intuitive, resourceful and coachable.
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Insurance - Customer Service Representative - Lynn, United States - Wood & Associates Insurance Agency, Inc.
Description
Job Description
Job DescriptionWe'll help you grow your career. Join a culture of caring Excellent compensation and benefits and sign on bonus. We're searching for an enthusiastic, customer-driven, and knowledgeable person to join our team as a full-time Customer Service Representative. In this role you will provide exceptional customer service to our clients, addressing all of their insurance-related questions, concerns, and requests. Your positive attitude, rapport-building, and desire to help will make you the perfect fit for this role.
Benefits
Hourly Base Salary Based on Experience
Health Insurance
Paid Time Off (PTO)
Annual bonus and sales incentive opportunities
Summer hours June 1 Sept 30 Friday close at 4 (paid until 5)
Free parking
Long-term Disability Insurance
401k with 100% match up to 6% of employee pay
License & CEU fees paid by Agency
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Sign on Bonus
$2 an hour increase if licenced
Evenings Off
Responsibilities
Requirements
